Upload Media button is missing

This support ticket is created hace 5 años. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Etiquetado: Toolset Forms

Este tema contiene 3 respuestas, tiene 2 mensajes.

Última actualización por nathalieJ hace 5 años.

Asistido por: Shane.

Autor

Mensajes

noviembre 11, 2019 at 11:32 am #1379859

nathalieJ

I haven't been able to find the answer to this

On the front end add and edit forms, the add media button is missing. I have ticked the boxes, and for user capabilities, well I am admin

Please see attached the settings

Thank you

Nathalie

noviembre 11, 2019 at 2:33 pm #1380111

Shane

Supporter

Idiomas: Inglés (English )

Zona horaria: America/Jamaica (GMT-05:00)

Hi Nathalie,

Thank you for contacting our support forum.

Not sure what plugins you have enabled but it could be caused by a plugin conflict.

Could you temporarily disable all the non-toolset plugins and try again ? Also if you have our Access plugin installed could you disable it as well and see if the media uploader button shows up ?

If it still does not show up, could you provide me with admin access to the page so that I can have a look at this for you?

The private fields have been enabled for your next response.

Thanks,
Shane

noviembre 14, 2019 at 3:50 pm #1383423

Shane

Supporter

Idiomas: Inglés (English )

Zona horaria: America/Jamaica (GMT-05:00)

Hi Nathalie,

I found the issue.

It seems that something in your css is setting the display to none for the button.

However I was able to overwrite it with this css.

#insert-media-button{
display: block !important;
}

Thanks,
Shane

noviembre 21, 2019 at 1:23 pm #1388729

nathalieJ

Hi Shane,

Many thanks for this!!

Nathalie