update domain in license registry

This support ticket is created hace 7 años, 4 meses. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Hoy no hay técnicos de soporte disponibles en el foro Juego de herramientas. Siéntase libre de enviar sus tiques y les daremos trámite tan pronto como estemos disponibles en línea. Gracias por su comprensión.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-	-
13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-	-

Supporter timezone: America/New_York (GMT-04:00)

Etiquetado: Framework Installer plugin, Types plugin

Este tema contiene 4 respuestas, tiene 2 mensajes.

Última actualización por Christian Cox hace 7 años, 3 meses.

Asistido por: Christian Cox.

Autor

Mensajes

julio 22, 2017 at 8:26 pm #551656

azulE

I am trying to: update the plugin

I visited this URL: enlace oculto

I expected to see: Ok

Instead, I got: enlace oculto

julio 23, 2017 at 6:02 pm #551799

Christian Cox

Hi, can you confirm that the site URL you have registered in your account matches "enlace oculto"? Please check that it uses "https" and not "http". If everything matches perfectly, please let me know and I will reach out to our accounts team for assistance. Thanks, and sorry for the inconvenience here.

julio 25, 2017 at 3:13 pm #552596

azulE

Hi! My url is enlace oculto

Thank you!

julio 25, 2017 at 3:23 pm #552605

Christian Cox

Okay thanks, I am reaching out to our account team for some clarification. In the meantime, can you confirm that only one site is registered in your account? A basic membership plan includes the ability to register the plugin on one site. If more than one site is registered, please delete all but your current domain and try again.

julio 25, 2017 at 3:38 pm #552613

Christian Cox

Hi, the accounts team has informed me that the URL registered in your /account/sites page is enlace oculto, not enlace oculto. Please register the .red URL in your account area and try again. Let me know how it goes.