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[Resuelto] unwanted fade to white in a slider if a condition is applied

This support ticket is created hace 4 años, 6 meses. There's a good chance that you are reading advice that it now obsolete.

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Este tema contiene 16 respuestas, tiene 3 mensajes.

Última actualización por Jamal hace 4 años, 6 meses.

Asistido por: Jamal.

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#1863659

Hi Minesh

Caches have been cleared without any change.
They should be cross-fading and not fade to 0 then fade to the next one...

#1865813

Hello Fabrice,

I worked today on the local copy that I have taken earlier this week and I was not able to reproduce the issue with the default theme 2020. So, it has something to do with the theme.

I started by updating the theme to the latest version and it fixed the issue. So, I headed back to your staging site and I found out that the theme is already updated on it. And that the issue is not reproducible anymore. Check this screencast enlace oculto

I assume that the last update of the theme has fixed something that has fixed this issue. Frankly, I was not able to find out the real cause behind the white screen.

Please let me know if this issue is fixed or if you still need assistance with it.