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[Resuelto] Unable to load the elementor pro editor on pages with toolset elements….

This support ticket is created hace 1 mes, 2 semanas. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zona horaria del colaborador: Asia/Kolkata (GMT+05:30)

Este tema contiene 1 respuesta, tiene 1 mensaje.

Última actualización por jeanL-2 hace 1 mes, 2 semanas.

Asistido por: Minesh.

Autor
Mensajes
#2813945
erreur elementor.jpg

I am trying to:
To open the elementor pro editor in order to modify a page containing toolset elements (update form).

Link to a page where the issue can be seen:
enlace oculto

I expected to see:
The elementor editor and all its widgets

Instead, I got:
the elementor editor loader, with the safe option, wich does'not solve the problem.

#2813967

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked and I can see there is no Elementor tempalte assigned for the page you shared when I edit the page in backend.

Can you please share exact steps that I should follow that should help me to reproduce the issue.

#2814053

It has an elementor template, but I've just exported the page template in json and reloaded it in json, and it works again. problem solved.