[Resuelto] Toolset shortcodes are not inserted in DIVI 4 modules.

[Autor]

Mensajes

[Francisco Ramón Molina Busquiel]

Hi,

I have tried to insert a Toolset shortcode into a DIVI 4 text module that is inside a view loop and the shortcode is not inserted.
Please watch the video.
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Regards,
Jose A.

[Shane]

Hi Francisco,

This is a known issue with divi and toolset.

To use Toolset within the Divi Builder you must disable The Latest Divi Builder Experience.

To do that to go to Divi -> Theme Options, click the Builder tab and in the Advanced section disable The Latest Divi Builder Experience and enable the Classic Editor option.

Please let me know if this helps.

Thanks,
Shane

[Francisco Ramón Molina Busquiel]

Hi Shane,
Yes. Now I can enter the shortcodes, but what is shown is not correct.
Look at these pages, they should show the same information.
One uses DIVI and the other does not.
The one used by DIVI does not display the information correctly.
Without DIVI:
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With DIVI:
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[Shane]

Hi Francisco,

Thanks, we have recognized the issue and escalated it to our 2nd tier supporters for further debugging.

Right now the workaround is to not use the divi builder to build the view but rather to use the Block editor. It seems to be an issue with the latest version of Divi since this doesn't occur on previous versions.

Thanks,
Shane

[Francisco Ramón Molina Busquiel]

Hi Shane,
Please solve this problem, because my client wants only DIVI to be used.
Tell me something when your developer team says something.
Thank you very much for the help.
Regards,

[Francisco Ramón Molina Busquiel]

Also, with the DIVI theme I cannot enable Bootstrap to use Gutemberg modules since DIVI gives problems if Bootstrap is enabled. So please, tell your developer team that this problem is urgently needed. I cannot continue working on the website that I am building until the problem is solved and my clients can get angry and cancel the project.
Thanks for your help.
Regards,

[Beda]

Hello Ramon

We are doing our best to solve the issue, however, it is also a question of the Divi Builder.

As you know Divi updated massively, and Toolset does not recommend to use Divi currently.
https://toolset.com/documentation/recommended-themes/
You can use it in any previous version, but as far I saw, in the current new Divi version, Toolset can not be used anymore, there are many issues with the compatibility (even unrelated to the currently reported).

I have created a task for the Developers to look into this, but this will very likely need cooperation from the Divi theme as well, because the changes and issues where not introduced from Toolset.

In fact, it's the Divi Builder that overwrites the query here.
This issue would likely happen with any plugin that builds loops like Views does.

Can I ask if you filed a ticket with Divi Support as well?
I am in contact with the developers at elegant themes, however it can help as well to create a ticket there, which will motivate to test and cooperate with Toolset even more.

You can explain that I found the issue located in the builder, where the method get_main_post() from divi-builder/includes/builder/post/PostStack.php, used in divi-builder/includes/builder/class-et-builder-element.php, line 1942, with ET_Post_Stack::replace( $main_post );, is breaking the Views Query because resetting it to the main query (which is the page you are viewing when seeing this issue on a view)

If you actually deactivate the method itself our shortcode will stop rendering, but if you just disable ET_Post_Stack::replace( $main_post );, it will work fine.

I have created a task for our Developers to A) find out if we can solve this on our end, and B) to find out if Divi could or should change something here.

We will keep you in the loop.

[Francisco Ramón Molina Busquiel]

Hi Beda!

Yes. I also opened a ticket in DIVI support. This is a very serious problem.
In my humble opinion, now that you are totally oriented to Gutemberg, you should create a grid view not based on Bootstrap, only in css flexbox, this way it would be a step forward to be able to use the Toolset views with Gutemberg within DIVI avoiding possible problems with Bootstrap.
Tell me something about it.

Thanks for your help.
Regards,

[Shane]

Hi Francisco,

Im happy Beda was able to explain this situation to you as we are working to resolve this one as soon as possible.

However for you suggestion with the use of css flexbox it would help if you open a feature request for this. To open the feature request please go to the link below.
https://toolset.com/home/contact-us/suggest-a-new-feature-for-toolset/

Thanks,
Shane

[Francisco Ramón Molina Busquiel]

Thanks Shane.

[Shane]

Hi Francisco,

We have word that the latest divi beta version resolves the issue where the shortcodes are not rendering the correct values.

Could you update and let me know if the issue still remains?

Thanks,
Shane

[Francisco Ramón Molina Busquiel]

Hi Shane!
I have never installed a beta version of DIVI.
How can I install the beta version of DIVI?
Regards,
Francisco.

[Shane]

Hi Francisco,

Unfortunately i'm not sure how Divi handles this but I would recommend contacting their support in order to get access to the fix.

Thanks,
Shane

[Francisco Ramón Molina Busquiel]

Ok. Thanks Shane.
I will ask the DIVI support team.

[Shane]

Hi Francisco,

Great once you've able to confirm that this is resolved please let me know so that I can report to our team.

Thanks,
Shane