[Resuelto] Toolset registration not working correctly and Toolset Debug Info missing

[Autor]

Mensajes

[simonM-5]

Hi Support

I am getting an error (on enlace oculto and dev.native-nanny.de) that our licence has expired, but that is incorrect. Our licence recently renewed successfully on the 14th of August.

Link to a page where the issue can be seen:
enlace oculto

I expected to see:
Toolset plugins all registered correctly.

Instead, I got:
See screenshot

Clicking the "Refresh account status" button doesn't help either. Furthermore, I cannot provide the Toolset Debug Info, since the box is empty when I go to Settings > Toolset Debug (enlace oculto)

Kind regards
Simon

[Nigel]

Hi Simon

Sorry about this, the systems team made some upgrades yesterday which broke a few things.

This should be resolved now, if you could please check again.

[simonM-5]

Hi Nigel

Thanks for the quick response. It seems to have resolved itself now.

Cheers
Simon