This support ticket is created hace 6 años, 4 meses. There's a good chance that you are reading advice that it now obsolete.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
Hoy no hay técnicos de soporte disponibles en el foro Juego de herramientas. Siéntase libre de enviar sus tiques y les daremos trámite tan pronto como estemos disponibles en línea. Gracias por su comprensión.
Hello. Thank you for contacting the Toolset support.
Well - again, could you please make sure that you are using latest version of Types plugin.
We always recommend to run your site with latest stable release plugin version.
*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest official released version. You can download latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/
what can i do ? reinstall and install back,?
==> I suggest to reinstall manually once to rule out the installer issues.
my major concern is that [i tried this before] , ALL my menu will be jumbled,
==> Well - first we would like to see ALL Toolset plugins should be updated on your install, once done, you need to follow the basic debug steps to check if there is any conflict between any third party plugin or theme you are using.
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
*** Please make a FULL BACKUP of your database and website.***
To follow the basic debug steps, please setup a test site where you should run some tests.