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[Resuelto] Toolset blocks styling not showing on front end

This support ticket is created hace 1 año, 10 meses. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Hoy no hay técnicos de soporte disponibles en el foro Juego de herramientas. Siéntase libre de enviar sus tiques y les daremos trámite tan pronto como estemos disponibles en línea. Gracias por su comprensión.

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Este tema contiene 9 respuestas, tiene 2 mensajes.

Última actualización por ashleighP hace 1 año, 9 meses.

Asistido por: Luo Yang.

Autor
Mensajes
#2544425
front end missing bg image and container styling.png
back end block editor.png

I am trying to: use Toolset blocks

Link to a page where the issue can be seen:
404 page (enlace oculto)

I expected to see: Something that looks similar to the back-end preview

Instead, I got: any customizations to the toolset blocks is missing

Tried deactivating anything not needed.

Unable to use duplicator on my host; Credentials to staging site included.

#2544751

Hello,

I have tried the credentials you provided above, but it is not an admin account, so I can not check the backend settings, please check it.

Make sure it is an valid admin account.

#2545289

Apologies, it's fixed.

#2545317
account.jpg

I have tried it again, still can not to go to WordPress dashboard, see my screenshot account.jpg

Please make sure it is an valid admin account, then update here.

#2545335

Sorry again, it was a login security plugin. You should now be able to log in and then bypass 2FA.

#2545409

No, it keeps on redirect me from
enlace oculto
To:
enlace oculto
So I won't be able to check your website settings.

If you can not fix the account issue, please check these in your website:
Dashboard-> Settings-> Permalink, save and test again

It will reset the WordPress rewrite rules, and fix some similar 404 issues.

If it does not work, please provide an valid admin account, private message box enabled again

#2545445
#2546051

I can login into your website.

But I don't find any page with title "This is a note", where did you setup that page?
I have tried to create a new page here with Toolset container block:
enlace oculto
It works fine in frontend:
enlace oculto
Is there any missing steps?
Please provide detail steps to reproduce the same problem:

any customizations to the toolset blocks is missing

#2546181
Screen Shot 2023-02-02 at 1.54.28 AM.png

The issue is with the 404 page layout. I put that URL because I knew it would trigger a 404 page.

It is built using the custom layouts add on in Astra but the styling that is not showing is added to Toolset Blocks blocks (mainly the container block).

Try the link: enlace oculto

#2546233

Thanks for the details, it is a 404 error "Custom Layout" of Astra, the style of Toolset Blocks won't work in it.

As a workaround, you can try with WordPress built-in Cover block + column block, I have set a demo in your website:
enlace oculto
In the Cover block, setting "ADDITIONAL CSS CLASS(ES)", add a CSS class name: ast-container

Add a columns block in it, copy the same blocks in the left column, it works fine in frontend:
enlace oculto

You can replace the background image of Cover block s what you want.

#2549077

Thank you, I switched the layout away from using toolset blocks. Would be nice for them to be compatible in the future with Astra custom layouts.