Saltar navegación

[Resuelto] Ticked checkbox field not showing in VIEW results

This support ticket is created hace 5 años. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

Este tema contiene 4 respuestas, tiene 2 mensajes.

Última actualización por leilaG hace 4 años, 11 meses.

Asistido por: Minesh.

Autor
Mensajes
#1485205

Frontend form (showing tick box 'Discovery') - enlace oculto

Missing from VIEW results - enlace oculto

#1486735

Minesh
Supporter

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I do not understand what you want to display here. Do you mean that you wanted to display only posts where you checkmark the checkbox option "Discovery" for the field "Building access required"?

That means, by default, you want to display the filtered posts with the following link where the "Discovery" checkbox option is checked?
=> enlace oculto

Please clarify your requirement and then I would be able to guide you in the right direction.

#1490059

Okay so if you type the visitor name from the form enlace oculto

Into the search here
enlace oculto

In the column Location / Date, you will see the Building access (Discovery) is missing, showing () but it has been checked in the form, so should be showing. This is happening on random visitor posts.

If you view the main list here, you will see that most are showing the Location (Building Access field) - enlace oculto

Hope that makes more sense, let me know if you need more details.

Thanks

#1490163

Minesh
Supporter

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

This could be a caching issue.

I checked the same visitor "Stephen Connolly" in the backend and under the field "Building access required" none of the checkboxes are checked as you can see with the following link:
=> enlace oculto

I do not know why the field shows the checked even though in the backed none of the checkboxes are checked. I see you are using WP Engine, can you please try to delete all caches and all and check if that help you to resolve your issue?
- What if you checkmark the checkbox option from backend and save the post and then check on the frontend - does it works?

#1498351

Thank you, we will look into the caching issue