[Resuelto] Registration Issue following Upgrade to Final Released Version
This support ticket is created hace 6 años, 6 meses. There's a good chance that you are reading advice that it now obsolete.
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Hoy no hay técnicos de soporte disponibles en el foro Juego de herramientas. Siéntase libre de enviar sus tiques y les daremos trámite tan pronto como estemos disponibles en línea. Gracias por su comprensión.
I'm opening this ticket at the request of your customer support. I recently deleted the beta version of Types, Views, Access, Layouts, and Forms, and reinstalled them using the final released version. Afterwards, I was getting an error message on the plugins page saying I need a subscription. However, following the register link shows a page that shows active registration. Customer service recommended de-registering and re-registering, but that did not work. See attached screenshots.
can you please try the following:
Go to my sites page: https://toolset.com/account/sites/
Remove your registered site from there
Go to the plugins page
Try to register your plugins again
Please share your findings with us here and will proceed to the next step.
I deleted the site from your webpage, unregistered it on my end, recreated a new site key, re-registered the site using that key, and it is still having the same issue.
I've already tried that once but will give it a go again. Just going to hold off because I think Beda is in there right now troubleshooting another issue, so I don't want to mess him up by taking temporarily turning off the license. Will get back to you.