[Resuelto] Register Toolset link in missing

[Autor]

Mensajes

[William Locatelli]

Hi,
After migrating the site to a new hosting I wanted to update the license code on the new domain.
As per the picture however the link for registration does not appear.

Thanks

[Nigel]

Could you check the custom installer debug info, please?

Go to Toolset > Settings and click the Toolset Debug Information and Troubleshooting link at the bottom.

On the resulting page click the Installer Support link.

(Or you can access the page directly at wp-admin/admin.php?page=otgs-installer-support.)

Does it report any problems on that page?

[William Locatelli]

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[Nigel]

From the screenshot the debug message says that the key is wrong—which would be the case if you migrated a site without de-registering Toolset first—but then you should see a link to un-register the site, and that seems to be missing.

Perhaps you could instead go to your account (https://toolset.com/account/sites/) and register the new site (be careful the URL is correct, including the http protocol), and then add the registration key to your wp-config.php file, as described here: https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-toolset-registration-using-php

[William Locatelli]

Yes, un-register and register link is missing.
I tried the proposed solution of the wp-config.php file but I still see that the plugin is not registered.

[Luo Yang]

Hello,

You can remove line 109 of your screenshot:
https://toolset.com/wp-content/uploads/2021/12/2234299-register_toolset_missing_4.jpg

And test again.

More help:
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-toolset-registration-using-php

[William Locatelli]

My issue is resolved now. Thank you!