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[Resuelto] Product Fields appear totally blank

This support ticket is created hace 1 año, 5 meses. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Este tema contiene 5 respuestas, tiene 3 mensajes.

Última actualización por Minesh hace 1 año, 5 meses.

Asistido por: Minesh.

Autor
Mensajes
#2610425
MicrosoftTeams-image (4).png

I am trying to: edit the products at my website, but all the fields disappeared.

Link to a page where the issue can be seen: it can't be seen anymore because we deactivated the plugin "Choose payment type" (Métodos de pago por producto in Spanish) and it seems to work. The issue here is that we can't afford deactivating this plugin, because we need to offer our customers several payment methods.

I expected to see: all the fields correctly displayed

Instead, I got: the page totally blank.

#2610537

Nigel
Supporter

Idiomas: Inglés (English ) Español (Español )

Zona horaria: Europe/London (GMT+00:00)

Hi there

It looks like more than the Toolset custom fields disappeared, all the WC product details disappeared, too.

I've set up a simple WC test site that has custom fields added to products.

Could you please add the problem plugin to the site to see if we can reproduce the problem?

You can access the backend of the site with this link: enlace oculto

#2614195

Hi Nigel,

We had some trouble getting the plugin in question, could you prepare the sandbox so that we could install it?

Thank you
JPS

#2614239

Minesh
Supporter

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

Here is a sandbox site and you can auto-login to it using the following link:
- enlace oculto

#2615029

I've installed, but we need also woocommerce plugin so that we can check in the product fields.

#2615037

Minesh
Supporter

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

You can install any plugin that you want to the sandbox site.