Posts Duplicating when recurring subscription processes

This support ticket is created hace 2 años, 6 meses. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Etiquetado: How to build a site with Toolset, Membership sites, Toolset Forms, WooCommerce

Este tema contiene 1 respuesta, tiene 2 mensajes.

Última actualización por Waqar hace 2 años, 6 meses.

Asistido por: Waqar.

Autor

Mensajes

mayo 22, 2022 at 6:10 pm #2368917

lilianS-2

Screen Shot 2022-05-22 at 2.08.05 PM.png

I am trying to: fix an error where when a user's recurring subscription is processed, a new draft of their post is published

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

mayo 23, 2022 at 8:14 am #2369187

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

To troubleshoot this, I'll need to see how these subscriptions are set up on your website.

Can you please share temporary admin login details, along with the detailed steps of the subscription process for the customers?

Note: Your next reply will be private and though no changes will be made on your website, it is recommended to make a complete backup copy, before sharing the access details.

regards,
Waqar

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