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[Resuelto] Media files are not added to Media Library

This support ticket is created hace 4 años, 10 meses. There's a good chance that you are reading advice that it now obsolete.

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Este tema contiene 2 respuestas, tiene 2 mensajes.

Última actualización por romanB-3 hace 4 años, 10 meses.

Asistido por: Jamal.

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#1573691

Hello,
I am importing a lot of contents from a CSV thanks to WP All Import and their Toolset plugin.
I have a custom taxonomy field called "Featured image" (that adds an image field to the custom taxonomy).
The CSV import :
1- Creates each term
2- Import each media file in /uploads/
3- Adds the file to the custom taxonomy field "Featured image" in each term
But the media files ARE NOT imported in Media Library, which is still empty !
Thank you for your help.

#1574225

Hello and thank you for contacting the Toolset support.

Please make sure that your testing with the latest releases of all plugins.

Then, I would like to check this locally on a new installation to verify if it is a bug. I will need to know the exact version of plugins and the import settings that you are using.

Can you please paste your Toolset Debug information in the Debug information field? This will help know exactly the plugins versions you are working with.
- https://toolset.com/faq/provide-debug-information-faster-support/

Can you also record a short video of your import settings?

#1574739

My issue is resolved now. Thank you!