Issue upgrading toolset

This support ticket is created hace 5 años, 3 meses. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Hoy no hay técnicos de soporte disponibles en el foro Juego de herramientas. Siéntase libre de enviar sus tiques y les daremos trámite tan pronto como estemos disponibles en línea. Gracias por su comprensión.

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Etiquetado: Setting up post relationship, Toolset Maps, Types plugin, Views plugin

Este tema contiene 1 respuesta, tiene 2 mensajes.

Última actualización por Luo Yang hace 5 años, 3 meses.

Asistido por: Luo Yang.

Autor

Mensajes

agosto 21, 2019 at 3:42 pm #1321317

urkoP

Captura de pantalla 2019-08-21 a las 17.38.20.png

Hi,

I have updated toolset and views in an installation that has not been updated for a year. And before upgrading in wp appears this message: "Table 'db_saretuzberria123.wp_toolset_relationships' doesn't exist" . How does this affect the page?

also appears "Toolset Maps: You've got some address data cached. Convert it to a new, more efficient format to gain significant performance benefits on Troubleshooting Page!" this message and I go to the depuration, click on convert cache and says "Created table wp_toolset_maps_address_cache
WP could not create a database table for address cache. Old cache system will be used." this could be because i deactivate cache plugin? How does this affect the page?

enlace oculto is the page.

Thanks.

agosto 22, 2019 at 4:18 am #1321775

Luo Yang

Hello,

The problem you mentioned above is abnormal,

- database table "wp_toolset_relationships" is required for new post type relationship of Toolset Types plugin
- database table "wp_toolset_maps_address_cache" is required for new distance filter of Toolset Maps plugin

Please check these in your website:
1) Make sure your MYSQL account can alter/create database tables, you can get the MYSQL account details, in your website root folder, file wp-config.php, find those lines:

define('DB_USER', "username");
...
define('DB_PASSWORD', "password");

2) reinstall the latest version of Toolset Types + Maps plugin manually, you can download the latest version of both plugins here:
https://toolset.com/account/downloads/