Saltar navegación

[Resuelto] Incorrect field error

This support ticket is created hace 6 años, 4 meses. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Karachi (GMT+05:00)

Este tema contiene 8 respuestas, tiene 3 mensajes.

Última actualización por CharlesB2907 hace 6 años, 3 meses.

Asistido por: Waqar.

Autor
Mensajes
#1127499
Incorrect field group.jpg

Hi,

In the attached screenshot you can see that I have two similar, yet unique, post types in the Toolset dashboard. The first post type (Collages) keeps automatically linking to the incorrect Field Group for the post type (e-Collages) directly below.

If I open and delete the group from the incorrect post type (Collages), it will also remove it from the correct post type below. In the edit panel for each Post Type, only the correct post type is selected. I have also tried deleting and recreating the post types in Toolset, clearing cache and using incognito browsers.

I can not find any connection between these two post types that would cause this behavior other than a slight similarity in name.

I would greatly appreciate any assistance. Thank you.

#1127642

Hi, please go to Toolset > Export / Import and export all your Types information. Then upload this archive and provide a download link so I can import these post types and fields. I will activate private reply fields here. I'll try to import them locally and see if I can replicate this issue, then we can go from there.

#1127726

Okay thanks, I am able to replicate the problem. I have escalated this to my second-tier support team for additional investigation. I will let you know what I find out.

#1127728

Thank you. Will this affect my continuing to work on the site development?

#1127736

As far as I know, the only problem is the Dashboard is showing incorrect information about custom field groups. I think you should continue working on the site.

#1129159

Our developers have informed us that this issue will be fixed in Types 3.2. I don't have a timeline available for delivery yet, but I will keep you posted here.

#1129289

Thank you. I think I noticed something similar and related to the same issue. If I notice it again, I will let you know.

Otherwise, I am moving forward with woocommerce and the "Products" post type as you suggested but I have a few issues that need to be resolved if I am to use it.

#1155977

Hi Charles,

Thank you for waiting and just wanted to update that Types 3.2 has been released, which addresses the issue from your report.

regards,
Waqar

#1156188

My issue is resolved now. Thank you!