I suspect that the Toolset plugin is not adhering to the correct timezone

This support ticket is created hace 4 años, 5 meses. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Este tema deriva de https://toolset.com/es/forums/topic/email-notifications-not-being-sent-for-expiring-posts/

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Zona horaria del colaborador: Asia/Kolkata (GMT+05:30)

Etiquetado: Toolset Forms

Este tema contiene 1 respuesta, tiene 1 mensaje.

Última actualización por simonM-5 hace 4 años, 5 meses.

Asistido por: Minesh.

Autor

Mensajes

febrero 8, 2021 at 3:03 am #1937427

simonM-5

Hi Luo

So I've been some more testing - the reminders don't seem to be obeying the timezone set.

As a test example:
I set Post Form - New Nanny Ad to expire 30 mins after creation, and send a reminder 20 minutes before expiration, (so in other words 10 minutes after creation timestamp). Even allowing for the fact that the cron job runs only every 10 minutes, I am still not getting the reminder within 30 minutes of the creation timestamp, so I suspect that the Toolset plugin is not adhering to the correct timezone.

Kind regards
Simon

febrero 8, 2021 at 11:12 am #1937885

simonM-5

HI Minesh

The description is not quite correct.

I will resolve this ticket and create a new one describing the problem with an example.

Kind regards
Simon