This support ticket is created hace 2 años, 9 meses. There's a good chance that you are reading advice that it now obsolete.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
Hoy no hay técnicos de soporte disponibles en el foro Juego de herramientas. Siéntase libre de enviar sus tiques y les daremos trámite tan pronto como estemos disponibles en línea. Gracias por su comprensión.
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Supporter timezone: Asia/Kolkata (GMT+05:30)
Este tema contiene 20 respuestas, tiene 3 mensajes.
Thank you for sharing the video and I can confirm that edit link is not there when I logged-in as: addy@dainamics.nl
I tried to access the wp-admin using the user you shared "Z-Dido" but that user do not have full admin access.
Can you please share administrator user name and password with full access.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.