This support ticket is created hace 4 años, 1 mes. There's a good chance that you are reading advice that it now obsolete.
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Hoy no hay técnicos de soporte disponibles en el foro Juego de herramientas. Siéntase libre de enviar sus tiques y les daremos trámite tan pronto como estemos disponibles en línea. Gracias por su comprensión.
I was trying to do the database upgrade and had an error:
> The upgrade process is starting...
> Precondition "correct database layer mode"... OK
> Precondition "toolset_associations table exists"... OK
> Precondition "toolset_associations_old table is not yet present (indicates manual database manipulation)"... OK
> Precondition "toolset_associations_new table is not yet present (indicates interrupted upgrade process)"... OK
> Precondition "toolset_connected_elements table is not yet present"... OK
> Precondition "able to create a new database table"... OK
> Precondition "able to delete a database table"... OK
> Precondition "WPML not active or in a good version (4.4.0 or above)"... OK
> Temporary migration tables have been removed if they existed.
> Created table "wp3b_toolset_associations_new".
> Created table "wp3b_toolset_connected_elements".
> Completed batch of 250 associations between #2 and #293.
> Completed batch of 250 associations between #294 and #553.
> Completed batch of 250 associations between #554 and #803.
> Completed batch of 99 associations between #804 and #902.
> All associations have been migrated to the new temporary table.
> Couldn't write to the ".maintenance" file.
> Old and new association tables have been renamed successfully ("wp3b_toolset_associations" to "wp3b_toolset_associations_old" and "wp3b_toolset_associations_new" to "wp3b_toolset_associations").
> Database layer mode has been updated successfully.
> The maintenance mode had already been disabled before.
> Retrying the database upgrade...
> An internal error has occurred during the database upgrade. Unable to obtain the migration controller instance.
> Retrying the database upgrade...
> An internal error has occurred during the database upgrade. Unable to obtain the migration controller instance.
Nigel is on vacation. This is Minesh here and I'll take care of this ticket. Hope this is OK.
I checked the internal ticket reported by Nigel and I see that Devs shared the news that the fix for this issue will be shared with next Types hotfix version. Please be patient and I will get in touch with you as soon as I get any updates on this issue.
We just release the new version for Toolset plugins including Types 3.4.3 that should address the issue.
We always recommend running your site with the latest stable release plugin version.
*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/