content template ID is showing in URL

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Zona horaria del colaborador: Asia/Kolkata (GMT+05:30)

Este tema contiene 1 respuesta, tiene 1 mensaje.

Última actualización por malagaS 3 days, 8 hours ago.

Asistido por: Minesh.

Autor

Mensajes

August 30, 2025 at 8:12 pm #2822512

malagaS

Tell us what you are trying to do? show a user friendly URL instead of a content template ID

Is there any documentation that you are following? no

Is there a similar example that we can see? n/a

What is the link to your site? enlace oculto

September 1, 2025 at 5:19 am #2822632

Minesh

Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - clicking on what link you have this issue.

Can you please share exact steps in order to see the issue as well as admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

September 3, 2025 at 2:49 am #2822939

malagaS

the issue isn't happening anymore - must have gotten fixed when other changes were made. thanks!