[Cerrado] Conditional on user role doesn't work

[Autor]

Mensajes

[marcoM-5]

I've created a conditional block that checks whether the current user role is administrator or editor. However, when executed, it strips the "current user role" from the comparison per the debug:

####################
wpv-conditional attributes
####################
Array
(
    [if] =>   ( ( '' = 'administrator' ) OR ( '' = 'editor' ) ) 
    [debug] => true
)

####################
Debug information
####################
--------------------
Original expression:   ( ( '' = 'administrator' ) OR ( '' = 'editor' ) ) 
--------------------
After replacing 1 general variables and comparing strings: ( ( '' = 'administrator' ) OR ( '' = 'editor' ) )
	Comparing  to administrator
After replacing 2 general variables and comparing strings: ( ( '' = 'administrator' ) OR ( '' = 'editor' ) )
	Comparing  to editor

Switching to the advanced conditional editor on the block didn't help. I also tried using a content template block with the same conditionals in the content template classic editor:

[wpv-conditional if="( '[wpv-current-user info="role"]' eq 'administrator' ) OR ( '[wpv-current-user info="role"]' eq 'editor' )" debug="true"]
MY CONTENT
[/wpv-conditional]

The debug information remains the same. Any ideas why [wpv-current-user info="role"] is getting stripped out of the expression?

[Minesh]

Hello. Thank you for contacting the Toolset support.

First of all, based on the debug information you shared I find that you are using the outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/
OR
You can install/update Toolset plugins using the installer plugin:
-https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

Once you update all Toolset plugins to latest release - Can you please make sure you are checking the condition where you already loggedin?

If it does not work - please share problem URL where you added the conditional statement as well as admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Once I loggedin to your site I visit the following page:
=> enlace oculto

And I can see that administrator role is available for comparison. Please check the following screenshot: enlace oculto

Can you please make sure you are loggedin when you try to visit the above page and if you are loggedin you are loggedin using what role.

[marcoM-5]

Do you see any reason why this conditional runs correctly for you and my admin user account, but not for the admin user Kayla? The debug is still running as blank when she is logged in. She's the user who created the page and conditional block, if that makes a difference.

[Minesh]

I'm not sure why its happening. I tried to login using the "toolsetsupport" account but now I'm not able to login to admin.

What if you create a new user and check if the conditional works with new user.