Can't update layouts or types through "update now" or manually

This support ticket is created hace 5 años, 11 meses. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Hoy no hay técnicos de soporte disponibles en el foro Juego de herramientas. Siéntase libre de enviar sus tiques y les daremos trámite tan pronto como estemos disponibles en línea. Gracias por su comprensión.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Etiquetado: Types plugin

Este tema contiene 1 respuesta, tiene 2 mensajes.

Última actualización por Waqar hace 5 años, 11 meses.

Asistido por: Waqar.

Autor

Mensajes

diciembre 25, 2018 at 6:09 pm #1172677

ScottM9386

Hi,

Since update always "fails" I have to update manually by deleting plugins in plugins page in admin and re-installing.
I've updated some, but...Layouts and Types doesn't give me a "delete" button after I deactivate them.
What do I do - how do I update.

thanks,
Scott.

diciembre 26, 2018 at 12:54 am #1172715

Waqar

Hi Scott,

Thank you for contacting us and I'll be happy to assist.

By default, when the Toolset Layouts and Types plugins are deactivated, they show a "Delete" link in the plugin list.
( screenshot: enlace oculto )

In case that link is missing from your website, you can consult your website's host to see if they have added any restrictions on automatic plugin updates or deletions.

Meanwhile, you can manually delete the old plugin files and upload the new ones, using either your host's file manager tool or the FTP access.

Here is a useful guide on the topic:
enlace oculto

Note: The latest plugins files can be downloaded from:
https://toolset.com/account/downloads/

regards,
Waqar