Link to a page where the issue can be seen:
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This page is correct:
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It seems that the problem exists since the update to WordPress 7.x
Minesh
Colaborador
Idiomas:
Inglés (English )
Zona horaria:
Asia/Kolkata (GMT+05:30)
Hello. Thank you for contacting the Toolset support.
Can you please share details using what URL I can login to admin?
Minesh
Colaborador
Idiomas:
Inglés (English )
Zona horaria:
Asia/Kolkata (GMT+05:30)
Can I have a duplicator copy of your site as when I try to edit the problematic archive page it shows 501 server error with the "aktivitaeten" archive.
Also - we do not recommond to debug/troubleshoot on live/production sites.
More info:
- https://toolset.com/faq/provide-supporters-copy-site/
Alternatively, you can grant me permission to take duplicator copy of your site.
I have set the next reply to private which means only you and I have access to it.
I will sent you a duplicator backup in short
The duplicator backup does not work properly. I could create a staging website or provide a zip File of the whole website and database. What's best?
The Archive "Presseberichte" has got the same problem but in the backend it is editable without error. So perhaps you can work on this archive to find the problem.
Minesh
Colaborador
Idiomas:
Inglés (English )
Zona horaria:
Asia/Kolkata (GMT+05:30)
But in order to troubleshoot issue anyhow I will require your site copy.
What if you send me ALL In one WP migration package:
- https://wordpress.org/plugins/all-in-one-wp-migration/
I have set the next reply to private which means only you and I have access to it.
Minesh
Colaborador
Idiomas:
Inglés (English )
Zona horaria:
Asia/Kolkata (GMT+05:30)
The link you shared to download the All in one WP migration package is too big almost 7-8GB.
Can you try to build the package by excluding the media when you build the package or just grant me permission to take copy of your site and I will do it.
I have set the next reply to private which means only you and I have access to it.
Minesh
Colaborador
Idiomas:
Inglés (English )
Zona horaria:
Asia/Kolkata (GMT+05:30)
Can you upload the package you shared to any file sharing service like google Drive or any other and send me link to download it.
As with your server - it's taking too long to dowload it and showing me 24 hours to download it.
I have set the next reply to private which means only you and I have access to it.
Minesh
Colaborador
Idiomas:
Inglés (English )
Zona horaria:
Asia/Kolkata (GMT+05:30)
Somehow - the package you shared is not working for me. I've duplicator pro version.
Can you please grant me permission so that I can install that and prepare the duplicator package and try to download it. Does that makes sense?
Yes, you can install the duplicator pro version. You have got admin rights on the website.
Minesh
Colaborador
Idiomas:
Inglés (English )
Zona horaria:
Asia/Kolkata (GMT+05:30)
I've escalated the issue in front of our Devs. Please hold on for further updates.
Hello, I solved this issue by creating new archive-views.
Minesh
Colaborador
Idiomas:
Inglés (English )
Zona horaria:
Asia/Kolkata (GMT+05:30)
This is just to inform you that the issue reported with this ticket is fixed.
You can download the latest Toolset Blocks plugin version 1.6.26 from your account's Downloads page:
- https://toolset.com/download/toolset-blocks/#changelog