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[Resuelto] Always prompt Toolset plugin cannot connect to toolset(dot)com

This support ticket is created hace 4 años, 4 meses. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zona horaria del colaborador: Asia/Kolkata (GMT+05:30)

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Este tema contiene 2 respuestas, tiene 2 mensajes.

Última actualización por kelvinL-2 hace 4 años, 4 meses.

Asistido por: Minesh.

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#1969367
Screenshot 2021-02-28 at 3.43.29 PM.png
Screenshot 2021-02-28 at 3.22.43 PM.png

Dear Sir/Madam,

I think my WP was corrupted before, I reinstall the WP and now always prompt Toolset plugin cannot connect to toolset.com no idea how to fix it, please refer to the screenshot.

#1970353

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked the Toolset Dashboard and I do not see that message anymore.
- enlace oculto

Can you please check if it works fine now?

#1971619

The issue might be caused by the WP Staging, I found the table_prefix was pointed to the staging table, I fixed it and it looks resumed.