404 error in toolset - settings - toolset blocks responsive design limits

This support ticket is created hace 1 año, 7 meses. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Este tema contiene 1 respuesta, tiene 2 mensajes.

Última actualización por Christopher Amirian hace 1 año, 7 meses.

Asistido por: Christopher Amirian.

Autor

Mensajes

abril 27, 2023 at 10:18 am #2600099

enma

I am trying to: change the limits for Toolset Blocks in responsive design

I receive: an 404 error in the web browser console and the page is locked

enlace oculto 404
T @ ap

I have the latest versions of wordpress, toolset, etc.

abril 27, 2023 at 11:32 am #2600143

Christopher Amirian

Supporter

Idiomas: Inglés (English )

Hi there,

I checked and it is not happening on a clean installation here:

enlace oculto

Would you please update Toolset types to version 3.4.19 and test?

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to "WordPress Dashboard > Plugins > Add new > Commercial (tab)".
- Click the "Check for Updates" button.
- Update Toolset Types.

If the problem persists, please follow the steps below to check for a possible compatibility issue:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Thank you.

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