WooCommerce Image Gallery is not showing as a gallery

This support ticket is created Il y a 6 années et 5 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-	-
13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-	-

Supporter timezone: America/New_York (GMT-04:00)

Marqué : Views, Views plugin

This topic contains 1 réponse, has 2 voix.

Last updated by Christian Cox Il y a 6 années et 5 mois.

Assisted by: Christian Cox.

Auteur

Publications

octobre 30, 2017 at 9:18 pm #583689

Justin

2017-10-30 14_17_09-Ladies’ Tank – Fickle Pickle.png

On my site,
hidden link

You can see here, that the image gallery doesn't show an actual Gallery.
The only shortcode here is:
[wpv-woo-product-image size='shop_single' output='' enable_third_party_filters='yes' gallery_on_listings='yes']

Which is from your product, seems rather strange that it wouldn't work out of the gate here. Is there something missing? I'm not getting any errors in console either.
When you click an image, it goes directly to the image, not changing the main image.

Thoughts?

octobre 31, 2017 at 2:57 pm #584354

Christian Cox

Hi, WooCommerce recently changed some core functionality for the product image gallery feature as described here:
hidden link

Sorry for the inconvenience here. If you want to restore the gallery feature, you can add the following 3 lines to your Toolset Starter Child theme's functions.php file:

add_theme_support( 'wc-product-gallery-zoom' );
add_theme_support( 'wc-product-gallery-lightbox' );
add_theme_support( 'wc-product-gallery-slider' );

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.