Woocommerce custom single product template

This support ticket is created Il y a 3 années et 1 mois. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

Marqué : Views plugin

This topic contains 4 réponses, has 2 voix.

Last updated by jillT Il y a 3 années et 1 mois.

Assisted by: Shane.

Auteur

Publications

mars 11, 2021 at 6:14 pm #1982715

jillT

This was working perfectly until I updated plugins and WP today. Now it no longer uses the template I created.

Site: hidden link

Attachments showing toolset > woocommerce blocks and dashboard and part of my custom template (edit mode)

mars 11, 2021 at 7:22 pm #1982769

Shane

Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jill,

Thank you for getting in touch.

You screenshot of our Woocommerce Blocks plugin is saying that you have the Woocommerce plugin template enabled for the single products.

In order for the custom template to be displayed you will need to select the Woocommerce Views template in the Woocommerce blocks settings.

Please try this and let me know if the issue still remains.

Thanks,
Shane

mars 11, 2021 at 7:47 pm #1982787

jillT

Thank you, but if you look at the dashboard, where I created the template in accordance with tutorial, you will see that it is a different name to that being shown in Toolset > Woocommerce blocks for the woocommerce views.

Selecting Woocommerce Views as you advise makes it even worse

mars 11, 2021 at 8:08 pm #1982807

Shane

Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jill,

That is quite odd, would you mind allowing me to have admin access to the site so that I can get a first hand look at the issue ?

I may need to grab a copy of the site using the duplicator plugin if needed.

I've enabled the private fields for your next response.

Thanks,
Shane

mars 12, 2021 at 5:15 am #1983177

jillT

My issue is resolved now. Thank you!

I found that the custom template was no longer bound to the products. I clicked apply to all and it is now working. Not sure why updating plugin would change that, but at least it's now working. Thanks

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.