Skip Navigation

[Résolu] Visual Composer unfunctioning in content templates

This support ticket is created Il y a 7 années et 4 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 2 réponses, has 2 voix.

Last updated by susannaD Il y a 7 années et 4 mois.

Assisted by: Luo Yang.

Auteur
Publications
#466558
toolset issue.jpg

I am trying to: Ad visual composer elements

I visited this URL: hidden link

I expected to see: editable content in th vc text box (or any other VC element I attemptded to use

Instead, I got: No editable content, save button doesnt work. Chrome console shows Uncaught Reference error, using the latest toolset version. See screenshot

#466773

Dear susanna,

Are we talking about this problem:
Use visual composer to edit a content template of Views plugin, and add a "Ad" element, you see a JS error in screenshot:
hidden link
I can see the JS error is from another plugin, seems to be "wp-seo", please check this in your website:
1) Deactivate other plugins and switch to wordpress default theme, and test again
2) Check if there is any PHP errors occur in your website

#467001

The problem was caused by a Visual Composer Module Easy Tables (vc) disabling it resolved the issue, Thanks!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.