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[Fermé] Toolset Filter is still displaying the deleted values on Filters

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This topic contains 5 réponses, has 2 voix.

Last updated by Christian Cox Il y a 1 an et 3 mois.

Assigned support staff: Christian Cox.

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#1583701
resetted filter.jpg
filter.jpg

I am trying to: just display the active values of the filter

Link to a page where the issue can be seen: hidden link

I expected to see: Get rid of the deleted values under Optional Accessories

Instead, I still see the Old filter values, but clicking the reset button. It displays the correct values

#1584361

Christian Cox
Supporter

Languages: Anglais (English )

Timezone: America/New_York (GMT-04:00)

Is it possible some of the posts have not been updated since you deleted the old options? If not, the old options are probably still saved. For example, if I check "Ashpan", I am able to see one post - "Masport – Klondike Pot Belly". Please edit this post and re-save it to update the custom field values. Then check the front-end again and see if "Ashpan" shows up in the filters under Optional Accessories.

#1584545
toolset-cradlemountain.png

Hi Christian,

Thanks for this, unfortunately, I've deleted the old "Accessories" field that holds the value. I figured that deleting it might also delete all the values. Is there a workaround of this? See attached screenshot:

#1584559
masport pot .png

Hi Christian,

I think the problem is not the old value. It's with the filter, cause it's only getting the first line value. Is there a way to set the filter to get repeatable single lines?

#1585291

Christian Cox
Supporter

Languages: Anglais (English )

Timezone: America/New_York (GMT-04:00)

The filter should show all possible values, not just the first one. I'm pretty confused, though. You have a custom search View that includes a checkboxes filter based on a repeating single line field. Originally this filter was linked to the old Accessories field, but you deleted the old Accessories field. Are you now filtering based on a different, similar field? If so, did you update the Query Filter and Filter Control to match the new field slug? Maybe it would help me understand if I can see how this is configured in wp-admin. Can you provide login credentials in the private reply fields here?

#1587073

Christian Cox
Supporter

Languages: Anglais (English )

Timezone: America/New_York (GMT-04:00)

Would it be okay for me to create a clone of your site using the Duplicator plugin? I would like to try to run some additional tests locally so I can watch the code execution.

Le sujet ‘[Fermé] Toolset Filter is still displaying the deleted values on Filters’ est fermé à de nouvelles réponses.