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[Résolu] Soundcloud and YouTube Embeds Displaying as URLs on Site

This support ticket is created Il y a 7 années et 6 mois. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 réponses, has 2 voix.

Last updated by scottD-2 Il y a 7 années et 5 mois.

Assigned support staff: Minesh.

Screenshot 2015-08-03 16.01.10.png

I am trying to: Using a WYSIWYG custom field I am entering SoundCloud and YouTube links on their own line, which should automatically generate the appropriate players (

I visited this URL: hidden link

I expected to see: In place where there are URLs (2 SoundCloud and 1 YouTube), there should be the actual players. The back end WYSIWYG editor does convert the URLs into the embed as I intended it to. See the attached screenshot.

Instead, I got: Plain text URLs to the SoundCloud/YouTube embeds.

This was working before, but somehow stopped working. I know there was some issue with the WP 4.2.3 update, but I don't think this was a part of that issue from what I read.



Languages: Anglais (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello and thank you for contacting Toolset support.

Could you please try to check your issue by deactivating all 3rd party plugins as well as with default theme in order to check any possible conflict with any plugins/theme.

*** Please take FULL BACKUP of your database and your website.***
In order to investigate your issue if we require to check things on your install in order to see what could be going wrong there.

If you agree to this please use the form fields I have enabled below this comment box to provide temporary access details (wp-admin and FTP)?

I have set next reply as private.



Languages: Anglais (English )

Timezone: Asia/Kolkata (GMT+05:30)

I've reported your issue to our next level support. Please be patient, wait for a reply from them and they will get in touch with you as soon as possible.



Languages: Anglais (English )

Timezone: Asia/Kolkata (GMT+05:30)

I can see videos on your link now, hope your issue is resolved now.


Yes, I think one of the latest updates fixed the problem.