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[Résolu] products doesn't show up in shop page

This support ticket is created Il y a 7 années et 1 mois. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 12 réponses, has 2 voix.

Last updated by SilviaC4418 Il y a 7 années et 1 mois.

Assisted by: Shane.

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#484053

Hi,

I have a problem to display the product in my shop page

hidden link

i checked in my toolset woo commerce views >

Product Archive Template File

Select the PHP template which will be used for WooCommerce product archive pages:

X WooCommerce Plugin Default Archive Templates Show template (this one is checked)

WooCommerce Views plugin default product archive template Show template

But it s strange that the two go to the same url

/home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/woocommerce/templates/archive-product.php

it doesn't seem to work.

And AS SOON AS I deactivate the plugin toolset views, the product appears on the shop.

Could you help me?

#484213

Shane
Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Silvia,

Thank you for contacting our support forum.

Mind providing me with admin access to the website so that I can have a look at this for you ?

The private fields will be enabled for your next response.

Thanks,
Shane

#484345

Shane
Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Silvia,

Thank you for the credentials.

The issue why this is blank is because the loop output for the view is empty.
hidden link

Using the loop output wizard you can populate the view area in order for the products to be displayed.

Please let me know if this helps.
Thanks,
Shane

#486704

Hi,

I don't want to use a loop with views, i just want to use the woo commerce original loop.

I don't understand why it s white

#486705

Shane
Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Silvia,

Not sure why the pages are showing up white right now but my best advise is to enable the wordpress debugging as this should let us know why the page is showing up white.

To enable wordpress debugging please have a look at the link below.

hidden link

Thanks,
Shane

#486708

My provider give me the error log separately, os here the debug info

[06-Feb-2017 13:47:05 UTC] PHP Fatal error: cURL error 28: Connection timed out after 5001 milliseconds in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/plugin-security-scanner/plugin-security-scanner.php on line 94
[06-Feb-2017 13:55:21 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 33 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wpml-string-translation/classes/filters/db-cache/class-wpml-st-page-translation.php on line 47
[06-Feb-2017 13:58:20 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 2097152 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/wp-db.php on line 1841
[06-Feb-2017 13:58:45 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 2097152 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/wp-db.php on line 1841
[06-Feb-2017 14:04:04 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 72 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1469
[06-Feb-2017 14:04:04 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[06-Feb-2017 14:09:37 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 2097152 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wpml-string-translation/classes/filters/db-cache/persist/class-wpml-st-page-translations-persist.php on line 90
[06-Feb-2017 14:24:12 UTC] WordPress database error Duplicate entry '70956a1d6e9a32f8aae9bc57582f9e20' for key 'uc_domain_name_context_md5' for query
SELECT
s.id,
st.status,
s.domain_name_context_md5 AS ctx ,
st.value AS translated,
s.value AS original,
s.gettext_context
FROM cp_icl_strings s
LEFT JOIN cp_icl_string_translations st
ON s.id=st.string_id
AND st.language='en'
AND s.language!='en'
WHERE s.context = 'default'
LIMIT 1000 OFFSET 2000 made by do_action('wp_ajax_save-widget'), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, wp_ajax_save_widget, call_user_func_array, WP_Widget->update_callback, WP_Widget->save_settings, update_option, do_action('update_option_widget_woocommerce_product_categories'), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, icl_st_update_widget_title_actions, icl_st_update_string_actions, WPML_ST_String_Update->update_string, WPML_ST_String_Update->update_widget_name, WPML_ST_String_Update->write_widget_update_to_db
[06-Feb-2017 14:24:12 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 32 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wpml-string-translation/classes/filters/db-cache/persist/class-wpml-st-page-translations-persist.php on line 90
[06-Feb-2017 14:32:29 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 2097152 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wpml-string-translation/classes/filters/db-cache/persist/class-wpml-st-page-translations-persist.php on line 90
[06-Feb-2017 14:33:13 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 1 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wpml-string-translation/classes/filters/db-cache/class-wpml-st-page-translation.php on line 49
[06-Feb-2017 14:34:02 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 32 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wpml-string-translation/classes/filters/db-cache/class-wpml-st-page-translation.php on line 51
[07-Feb-2017 12:04:59 UTC] PHP Fatal error: cURL error 28: Connection timed out after 5001 milliseconds in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/plugin-security-scanner/plugin-security-scanner.php on line 94
[07-Feb-2017 14:24:13 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 32 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wpml-string-translation/classes/filters/db-cache/class-wpml-st-page-translation.php on line 49
[07-Feb-2017 14:24:49 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 573485 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1161
[07-Feb-2017 14:24:49 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 14:29:42 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 577234 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1162
[07-Feb-2017 14:29:42 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 14:30:47 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 577227 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1162
[07-Feb-2017 14:30:47 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 14:34:13 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 72 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1415
[07-Feb-2017 14:34:13 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 14:35:04 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 572202 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1162
[07-Feb-2017 14:35:04 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 14:35:52 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 32 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wpml-string-translation/classes/filters/db-cache/class-wpml-st-page-translation.php on line 46
[07-Feb-2017 14:36:05 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 32 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wpml-string-translation/classes/filters/db-cache/class-wpml-st-page-translation.php on line 47
[07-Feb-2017 14:37:05 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 570861 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1161
[07-Feb-2017 14:37:05 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 14:37:46 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 569636 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1162
[07-Feb-2017 14:37:46 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 14:38:05 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 72 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1516
[07-Feb-2017 14:38:05 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 14:39:37 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 2097152 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wpml-string-translation/classes/filters/db-cache/persist/class-wpml-st-page-translations-persist.php on line 90
[07-Feb-2017 14:41:26 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 573454 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1161
[07-Feb-2017 14:41:26 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 14:41:58 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 577193 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1162
[07-Feb-2017 14:41:58 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 14:42:05 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 572173 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1162
[07-Feb-2017 14:42:05 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 14:44:21 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 659 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1532
[07-Feb-2017 14:44:21 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 14:44:30 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 32 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1622
[07-Feb-2017 14:44:30 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 14:44:51 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 577197 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1162
[07-Feb-2017 14:44:51 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 14:46:54 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 32 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wpml-string-translation/classes/filters/db-cache/class-wpml-st-page-translation.php on line 49
[07-Feb-2017 14:46:57 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 48 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wpml-string-translation/classes/filters/db-cache/persist/class-wpml-st-page-translations-persist.php on line 90
[07-Feb-2017 14:47:01 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 1 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wpml-string-translation/classes/filters/db-cache/class-wpml-st-page-translation.php on line 49
[07-Feb-2017 14:49:24 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 94 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/types/library/toolset/types/embedded/classes/loader.php on line 106
[07-Feb-2017 14:49:51 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 99 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/types/library/toolset/types/embedded/classes/loader.php on line 106
[07-Feb-2017 14:50:24 UTC] WordPress database error Duplicate key name 'location_type_code' for query
SELECT
s.id,
st.status,
s.domain_name_context_md5 AS ctx ,
st.value AS translated,
s.value AS original,
s.gettext_context
FROM cp_icl_strings s
LEFT JOIN cp_icl_string_translations st
ON s.id=st.string_id
AND st.language='en'
AND s.language!='en'
WHERE s.context = 'default'
LIMIT 1000 OFFSET 2000 made by require_once('wp-admin/admin.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
[07-Feb-2017 14:50:24 UTC] WordPress database error Duplicate key name 'location_type_code' for query ALTER TABLE cp_woocommerce_shipping_zone_locations ADD KEY `location_type_code` (`location_type`(40),`location_code`(90)) made by require_once('wp-admin/admin.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_Install::check_version, WC_Install::install, WC_Install::create_tables, dbDelta
[07-Feb-2017 14:50:35 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 32 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/wp-db.php on line 1841
[07-Feb-2017 14:51:01 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 32 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1544
[07-Feb-2017 14:51:01 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 14:51:51 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 80 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/wp-db.php on line 1841
[07-Feb-2017 14:52:13 UTC] PHP Warning: call_user_func_array() expects parameter 1 to be a valid callback, function 'icl_object_id' not found or invalid function name in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/class-wp-hook.php on line 298
[07-Feb-2017 14:53:53 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 32 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1532
[07-Feb-2017 14:53:53 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 15:01:07 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 3566 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/wp-db.php on line 1841
[07-Feb-2017 15:01:57 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 83 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/wp-db.php on line 2416
[07-Feb-2017 15:04:24 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 72 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1470
[07-Feb-2017 15:04:24 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 15:14:46 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 659 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1532
[07-Feb-2017 15:14:46 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 15:15:10 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 3518 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/wp-db.php on line 1841
[07-Feb-2017 15:15:32 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 32 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-content/plugins/wp-retina-2x/inc/simple_html_dom.php on line 1518
[07-Feb-2017 15:15:32 UTC] PHP Fatal error: ob_end_flush(): Cannot use output buffering in output buffering display handlers in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/functions.php on line 3718
[07-Feb-2017 15:15:43 UTC] PHP Fatal error: Allowed memory size of 176160768 bytes exhausted (tried to allocate 3308 bytes) in /home/clients/commonplaces/dev/commonplace_wpserver/wp-includes/wp-db.php on line 18

#486710

It looks like there is a bug either with views or wpm.

As soon as i deactivate views, the product appear on the shop page.

Ou

as soon as i desactive WPML , the product appear on the shop page

maybe a conflict between them.. or a setting not right configured...

#486760

I have also noticed that when
Views + WPML are activated at the same time

I can't edit anymore > white page each time that i want to edit post, portfolio or product in the maine language (english)

I really think that there is a bug between WPML & toolset...
Could you help me or ask someone who knows how those plugins work fine together?
I probaly made a mistake somewhere but i can't find what

#486769

Shane
Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Silvia,

IT seems to be a memory issue based on the errors that you sent.

What I recommend that you do is to follow the instructions in the link below and increase your wordpress memory.

https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

Thanks,
Shane

#487798

Hello

i changed my hosting because the preview didn't allow me to increase memory limit,

now you can see that its way more than requested : hidden link

and this page still doesn't work... > hidden link
could you or someone else help me deeper?
i am pretty sure someting goes wrong between WPML & toolset...

i can give you the new login/pswd if you open a private tickets, its not the same anymore..

#487884

can you stay on hold, i am migrating my website one more time, something went wrong the first time.
Thanks

#488027

Shane
Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Silvia,

No problem please let me know as soon as you can what is happening.

Thanks,
Shane

#489537

it see mans that the problem is solved with te new hosting

thanks for your patience

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.