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[Résolu] Product tabs created in Layouts/Views not working on non-desktop devices.

This support ticket is created Il y a 4 années et 7 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

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Ce sujet contient 2 réponses, a 2 voix.

Dernière mise à jour par larryB-3 Il y a 4 années et 7 mois.

Assisté par: Shane.

Auteur
Publications
#1585143

Visit a product, for example, lien caché and you will see 4 tabs. When using a desktop browser the tabs work correctly when clicked on.

However, if you bring the size of the screen down to tablet or mobile, the tabs when you click on, don't navigate to the tab clicked on.

Need assistance in troubleshooting/fixing.

#1585847

Shane
Supporter

Les langues: Anglais (English )

Fuseau horaire: America/Jamaica (GMT-05:00)

Hi Larry,

Thank you for getting in touch.

I took a look at the site and it is in fact correct that the tabs are not working on mobile devices.

Looking at your website's console I'm not seeing anything such as JS errors that could cause this.

In a case like this I would disable all the non-toolset plugins as a first step in working through the issue.

If the issue still remains after this please let me know.

You can also provide the credentials for the site that I can take a personal look at the setup.

Thanks,
Shane

#1585891

My issue is resolved now. Thank you!