Product search not working after changing product import process

This support ticket is created Il y a 7 années et 7 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Marqué : Custom search, Views, Views plugin, WooCommerce

This topic contains 1 réponse, has 2 voix.

Last updated by Luo Yang Il y a 7 années et 7 mois.

Assisted by: Luo Yang.

Auteur

Publications

septembre 20, 2016 at 2:39 pm #438082

mikeM-5

I am trying to: We have a site that is using the wpallimport plugin to import products into the website. We had to change the source of the import and now the searches are not working any more on the site. Nothing is returned when accessing this url:
hidden link
(user: flywheel, pass: scarlett)

The product is set up properly but nothing is showing up in the searches. Any ideas?

septembre 21, 2016 at 7:43 am #438345

Luo Yang

Dear Mike,

I just tested the URL you mentioned above, I can see the result is:
"No items found"
1) If I remove all URL parameter, just the URL:
hidden link
then I am redirected to this URL:
hidden link

There is an extra anchor "#.V-I4KvB96hc" in the URL, and it is same in the view's result:
"No items found"
That means even if there isn't any front-end search, Views can not find any result.
I suggest you try this:
1) deactivate other plugins and switch to wordpress default theme, and test again
2) follow our document to setup the filters in view one by one:
Building Custom Searches for Any Content Type
https://toolset.com/documentation/user-guides/front-page-filters/

Le sujet ‘[Fermé] Product search not working after changing product import process’ est fermé à de nouvelles réponses.