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[Fermé] On Plugins page showing notice "You must have a valid subscription "

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 10 réponses, has 8 voix.

Last updated by filipV-3 Il y a 3 années et 2 mois.

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#632263

Minesh
Supporter

Languages: Anglais (English )

Timezone: Asia/Kolkata (GMT+05:30)

You will see a notice on plugins page - 'You must have a valid subscription in order to get upgrades or support for this plugin'

This issue came in the picture after we update the wp-types.com for our new payment system. You can see the related announcement and details with our blog post at the following URL:
=> https://toolset.com/2018/04/changes-to-the-way-we-take-payment-for-toolset/

We are aware about this issue and our Devs did a great job to fix this issue. The fix will be shipped with the new Types version 2.2.23.

We are going to release a new Types version today. Please head to your account's Download page to download the latest Types version 2.2.23 in order to resolve this issue.

#632360

I don't have the new download in my account yet. Still seeing version 2.2.22. You have any idea when this will be available?

#633473

We updated to 2.2.23, and are still seeing these registration error messages. I even tried re-entering the site key, and it gives a message "Invalid site key for the current site." I don't think you've fixed the problem yet.

#633554

Well, ignore that. I cleared the server's cache and the plugins now show no update messages or errors. Odd to have the admin cached like that. It was a cache handled by the hosting company, Siteground.

#634449

I believe this issue is solved now

If anyone experiences other similar issues, I suggest opening a new ticket in regard.

#643333

Updated types to 2.2.23 but the message persists on the other Toolset plugins. Even after clearing browser cache. In other browsers too.

#651665

I have same issue. I just bought the plugin and download 2.2.23 but i cannot register
when i insert my register key 'Invalid site key for the current site.' coming out and i cannot register any of toolset plugin

#651676

I have. I got the registration key from my account

#652101
Toolset.PNG

I am still have the same problem updating an existing site with the Site Key. It is still not updating the plugins and I am getting a purchase or enter key request. I have deactivated all plugins and reactivated. Put the serial in at least 3 times and checked the site is registered. Any suggestions please?

#652107

This has now been fixed after updating Types!

#664369

your contact form captcha is broken, so i must send my message here:

Hi,

i have been ill for the last half year; back working since short now. I noticed that my toolset plugin are not updateable anymore, and went searching on your forums and came to the tariff change.
However, i had lifetime account, so i should be able to continue working with Toolset, not so?

Thanks for your help!
Best regards,

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