[Résolu] My Toolset Settings page is blank and has 9 JS errors

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[jeffS-2]

I am trying to:
Open the Toolset Settings page.

Link to a page where the issue can be seen:
Admin>Toolset>Settings

I expected to see:
The Settings page. (I need to turn on Views Debug.)

Instead, I got:
A blank page.

This appears on my live site as well as my Local test site.

With 2020 Theme, the bottom 5 errors in the screen shot still appear.

Toolset versions: Access 2.8.4, Forms 2.5.6, Types 3.3.10, Views 3.1.3
(No Blocks)

Jeff
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[Minesh Supporter Languages: Anglais (English ) Timezone: Asia/Kolkata (GMT+05:30)]

Hello. Thank you for contacting the Toolset support.

This is strange. No other user reported such issue yet. It could be possibly a compatibility issue but to ensure that.

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes? - Do you see any difference? If no:
- Could you please activate WP_DEBUG from wp-config.php file and send me possible errors for review.

Even you can check the error logs as well and send me the logs to review.
More info:
=> https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

[jeffS-2]

My issue is resolved now. Thank you!

[Minesh Supporter Languages: Anglais (English ) Timezone: Asia/Kolkata (GMT+05:30)]

Hi Jeff,

As you mentioned the plugin name "Google Site Kit" while resolving the ticket, I just see that a related issue was reported with "Google Site Kit" plugin and hotfix for that issue is offered with the following errata page:
=> https://toolset.com/errata/fatal-error-on-the-toolset-dashboard-page-when-using-3rd-party-plugins-that-use-wordpress-rest-api/

Can you please check and let me know that the hotfix shared with the above errata page help you to resolve your issue.

[jeffS-2]

Minesh -

Thanks for contacting me regarding this. However, this did not fix my blank Toolset Settings page when Site Kit plugin is activated.
Also:
- I am running Views 3.1.3, which I assume already contains the patch, since the errata page mentions Views 3.1.2.
- I have WP_DEBUG enabled, but never saw a PHP error, only the Javascript errors I mentioned in my original post, above.
- I am not using Blocks at all.

Thanks anyway!
Jeff
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[Minesh Supporter Languages: Anglais (English ) Timezone: Asia/Kolkata (GMT+05:30)]

Can you please try to apply the patch that is shared with the errata page:
=> https://toolset.com/errata/fatal-error-on-the-toolset-dashboard-page-when-using-3rd-party-plugins-that-use-wordpress-rest-api/

at the plugin/cred-frontend-editor/vendor/toolset/common-es/php/Block/Style/Responsive/ folder

And let me know if that help you to resolve your issue.

[Minesh Supporter Languages: Anglais (English ) Timezone: Asia/Kolkata (GMT+05:30)]

Can you please try to follow the guidelines I shared in my previous reply and try to resolve your issue.

[jeffS-2]

I already answered this once. Your second suggestion, to add the errata patch to the CRED path instead of Blocks, fixed my issue with a blank Toolset Settings page.

Now, I am not able to click "My Issue is resolved" button because I get a message that "You already said that." I don't know how to close this issue now.

Jeff
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[Minesh Supporter Languages: Anglais (English ) Timezone: Asia/Kolkata (GMT+05:30)]

Ok great - I will ask our systems team to close the ticket.

[Minesh Supporter Languages: Anglais (English ) Timezone: Asia/Kolkata (GMT+05:30)]

I would like to inform you that update you that Views 3.2 and Blocks 1.2 is released.

You can download the latest Toolset plugin version from your accounts download page:
=> https://toolset.com/account/downloads/