Skip Navigation

[Résolu] Form will not show up on iOS

This support ticket is created Il y a 4 années et 1 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 -
- 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 -

Supporter timezone: Europe/London (GMT+00:00)

Marqué : 

This topic contains 2 réponses, has 2 voix.

Last updated by martinE-4 Il y a 4 années et 1 mois.

Assisted by: Nigel.

Auteur
Publications
#1529687

My simple form is located at: hidden link and will NOT show up at all on iOS (either phone or iPad) neither on Safari or Chrome. Looks great on Desktop though.

The Toolset CRED form is: "Get in Touch" (ID: 2086)

The other form I use on this site does display on iOS so something is funny about this contact page.

Please help. I'm supposed to take this site live this week.

Many thanks.

#1530707

Nigel
Supporter

Languages: Anglais (English ) Espagnol (Español )

Timezone: Europe/London (GMT+00:00)

Screenshot 2020-02-27 at 15.49.41.png

Before digging up an iOS device I checked in Safari and don't see a contact form, so I checked in FF—no form—and Chrome—no form.

I see no form whatever I use to visit the page.

Looks like you didn't add any permissions in Access for guests to use the form.

#1530787

Thanks that was it. I forgot to allow guest access to the form.
My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.