Skip Navigation

[Résolu] Everything in Post Edit Screen Broken

This support ticket is created Il y a 5 années et 4 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

Marqué : 

This topic contains 7 réponses, has 2 voix.

Last updated by Minesh Il y a 5 années et 4 mois.

Assisted by: Minesh.

Auteur
Publications
#1159677
yoast.PNG
console.PNG

I actually stopped using Types toolset a while ago and downgraded to just using the free toolset plugin.

After the last update which I only just got round to doing on Mazepress.com I noticed nothing on the edit post screen works as it did before.

If I try and edit the permalink nothing happens, if I try and go to the Yoast box nothing shows.

Turning off toolset fixed this but it removed my custom posts.

So I signed up to renew my account with Toolset pro and updated to the latest version and I still have the same issue.

I tried turning off all other plugins and switching themes and the problem persists until I turn off toolset.

See the attached screenshot to see how Yoast now loads.

So I can't properly edit or update the majority of the features I need access to.

It looks like this is the result of a javascript issue running in the back end.

I have tested this on another site of mine and get the same result.

Note: this only happens on the back end, no issues on the front end.

Has anyone else experienced this issue? I would migrate to the Pods plugin if it wasn't for using custom fields as well as custom post types and not wanting to lose or rebuild everything.

I have attached a screenshot of how Yoast appears with toolset turned on and a screenshot of the console errors.

Any ideas?

#1159747

Minesh
Supporter

Languages: Anglais (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - If you have pro Toolset subscription the current latest version of Toolset Types plugin is 3.2.1. We always recommend running your site with latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
You can download it from your accounts download page:
=> https://toolset.com/account/downloads/

Would you mind to download and install Types 3.2.1 and check if that helps you to resolve your issue?

Additionally, Since Types 3.0 which we published six months ago, we offer new post-relationship. You can see more information about that with the following blog post:
=> https://toolset.com/2018/05/toolset-post-relationships-release/

If you have any question before you go for upgrade Types plugin, please feel free to ask here.

#1160179

I downgraded the plugin to see if I could resolve the issue but to no avail.

I have now upgraded again to the latest version and the issue persists. (Unless I turn off Toolset).

Here's an updated debug... Please advise...

{"core":{"Wordpress":{"Multisite":"No","SiteURL":"https:\/\/mazepress.com","HomeURL":"https:\/\/mazepress.com","Version":"4.9.8","PermalinkStructure":"\/%postname%\/","PostTypes":"post, page, attachment, revision, nav_menu_item, custom_css, customize_changeset, oembed_cache, user_request, wp-types-group, wp-types-user-group, wp-types-term-group, tcb_symbol, td_nm_notification, fl-builder-template, wpcf7_contact_form, tcb_content_template, tve_lead_group, tve_lead_shortcode, tve_lead_2s_lightbox, tve_lead_1c_signup, tve_form_type, fl-theme-layout, resource","PostSatus":"publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed"},"Server":{"jQueryVersion":"1.12.4","PHPVersion":"7.0.32","MySQLVersion":"5.6.40","ServerSoftware":"Apache"},"PHP":{"MemoryLimit":"768M","UploadMax":"128M","PostMax":"128M","TimeLimit":"120","MaxInputVars":"1000"}},"plugins":{"active_plugins":{"async-javascript\/async-javascript.php":{"Name":"Async JavaScript","PluginURI":"https:\/\/autoptimize.com\/","Version":"2.18.06.13","Author":"Frank Goossens (futtta)","AuthorURI":"https:\/\/autoptimize.com\/","TextDomain":"asyncjs","DomainPath":"","Network":false,"Title":"Async JavaScript","AuthorName":"Frank Goossens (futtta)"},"autoptimize\/autoptimize.php":{"Name":"Autoptimize","PluginURI":"https:\/\/autoptimize.com\/","Version":"2.4.4","Author":"Frank Goossens (futtta)","AuthorURI":"https:\/\/autoptimize.com\/","TextDomain":"autoptimize","DomainPath":"","Network":false,"Title":"Autoptimize","AuthorName":"Frank Goossens (futtta)"},"bb-plugin\/fl-builder.php":{"Name":"Beaver Builder Plugin (Standard Version)","PluginURI":"https:\/\/www.wpbeaverbuilder.com\/?utm_medium=bb\u0026utm_source=plugins-admin-page\u0026utm_campaign=plugins-admin-uri","Version":"2.1.7","Author":"The Beaver Builder Team","AuthorURI":"https:\/\/www.wpbeaverbuilder.com\/?utm_medium=bb\u0026utm_source=plugins-admin-page\u0026utm_campaign=plugins-admin-author","TextDomain":"fl-builder","DomainPath":"","Network":false,"Title":"Beaver Builder Plugin (Standard Version)","AuthorName":"The Beaver Builder Team"},"bb-theme-builder\/bb-theme-builder.php":{"Name":"Beaver Themer","PluginURI":"https:\/\/www.wpbeaverbuilder.com\/?utm_medium=bb-theme-builder\u0026utm_source=plugins-admin-page\u0026utm_campaign=plugins-admin-uri","Version":"1.2.1.1","Author":"The Beaver Builder Team","AuthorURI":"https:\/\/www.wpbeaverbuilder.com\/?utm_medium=bb-theme-builder\u0026utm_source=plugins-admin-page\u0026utm_campaign=plugins-admin-author","TextDomain":"fl-theme-builder","DomainPath":"","Network":false,"Title":"Beaver Themer","AuthorName":"The Beaver Builder Team"},"bb-ultimate-addon\/bb-ultimate-addon.php":{"Name":"Ultimate Addons for Beaver Builder","PluginURI":"http:\/\/www.ultimatebeaver.com\/","Version":"1.13.2","Author":"Brainstorm Force","AuthorURI":"http:\/\/www.brainstormforce.com","TextDomain":"uabb","DomainPath":"","Network":false,"Title":"Ultimate Addons for Beaver Builder","AuthorName":"Brainstorm Force"},"bbpowerpack\/bb-powerpack.php":{"Name":"PowerPack for Beaver Builder","PluginURI":"https:\/\/wpbeaveraddons.com","Version":"2.6.8.3","Author":"IdeaBox Creations","AuthorURI":"https:\/\/ideaboxcreations.com","TextDomain":"bb-powerpack","DomainPath":"\/languages","Network":false,"Title":"PowerPack for Beaver Builder","AuthorName":"IdeaBox Creations"},"better-search-replace\/better-search-replace.php":{"Name":"Better Search Replace","PluginURI":"https:\/\/bettersearchreplace.com","Version":"1.3.2","Author":"Delicious Brains","AuthorURI":"https:\/\/bettersearchreplace.com","TextDomain":"better-search-replace","DomainPath":"\/languages","Network":true,"Title":"Better Search Replace","AuthorName":"Delicious Brains"},"block-referer-spam\/ref-spam-blocker.php":{"Name":"Block Referer Spam","PluginURI":"https:\/\/wordpress.org\/plugins\/block-referer-spam\/","Version":"1.1.9.2","Author":"supersoju, codestic","AuthorURI":"http:\/\/supersoju.com","TextDomain":"ref-spam-blocker","DomainPath":"\/languages","Network":false,"Title":"Block Referer Spam","AuthorName":"supersoju, codestic"},"contact-form-7\/wp-contact-form-7.php":{"Name":"Contact Form 7","PluginURI":"https:\/\/contactform7.com\/","Version":"5.0.5","Author":"Takayuki Miyoshi","AuthorURI":"https:\/\/ideasilo.wordpress.com\/","TextDomain":"contact-form-7","DomainPath":"\/languages\/","Network":false,"Title":"Contact Form 7","AuthorName":"Takayuki Miyoshi"},"cookie-notice\/cookie-notice.php":{"Name":"Cookie Notice","PluginURI":"http:\/\/www.dfactory.eu\/plugins\/cookie-notice\/","Version":"1.2.45","Author":"dFactory","AuthorURI":"http:\/\/www.dfactory.eu\/","TextDomain":"cookie-notice","DomainPath":"\/languages","Network":false,"Title":"Cookie Notice","AuthorName":"dFactory"},"duplicate-post\/duplicate-post.php":{"Name":"Duplicate Post","PluginURI":"https:\/\/duplicate-post.lopo.it\/","Version":"3.2.2","Author":"Enrico Battocchi","AuthorURI":"https:\/\/lopo.it","TextDomain":"duplicate-post","DomainPath":"","Network":false,"Title":"Duplicate Post","AuthorName":"Enrico Battocchi"},"ewoptimize\/ewoptimize.php":{"Name":"EWOptimize","PluginURI":"http:\/\/extensiveweb.com\/","Version":"1.0","Author":"Arshad Vayani","AuthorURI":"http:\/\/extensiveweb.com\/","TextDomain":"ewoptimize","DomainPath":"","Network":false,"Title":"EWOptimize","AuthorName":"Arshad Vayani"},"genesis-extender\/genesis-extender.php":{"Name":"Genesis Extender","PluginURI":"http:\/\/cobaltapps.com\/downloads\/genesis-extender-plugin\/","Version":"1.9.4","Author":"The Cobalt Apps Team","AuthorURI":"http:\/\/cobaltapps.com\/","TextDomain":"genesis-extender","DomainPath":"","Network":false,"Title":"Genesis Extender","AuthorName":"The Cobalt Apps Team"},"google-captcha\/google-captcha.php":{"Name":"Google Captcha (reCAPTCHA) by BestWebSoft","PluginURI":"https:\/\/bestwebsoft.com\/products\/wordpress\/plugins\/google-captcha\/","Version":"1.38","Author":"BestWebSoft","AuthorURI":"https:\/\/bestwebsoft.com\/","TextDomain":"google-captcha","DomainPath":"\/languages","Network":false,"Title":"Google Captcha (reCAPTCHA) by BestWebSoft","AuthorName":"BestWebSoft"},"quick-pagepost-redirect-plugin\/page_post_redirect_plugin.php":{"Name":"Quick Page\/Post Redirect Plugin","PluginURI":"http:\/\/www.anadnet.com\/quick-pagepost-redirect-plugin\/","Version":"5.1.8","Author":"anadnet","AuthorURI":"http:\/\/www.anadnet.com\/","TextDomain":"quick-pagepost-redirect-plugin","DomainPath":"\/lang","Network":false,"Title":"Quick Page\/Post Redirect Plugin","AuthorName":"anadnet"},"redirection\/redirection.php":{"Name":"Redirection","PluginURI":"https:\/\/redirection.me\/","Version":"3.6.3","Author":"John Godley","AuthorURI":"https:\/\/johngodley.com","TextDomain":"redirection","DomainPath":"\/locale","Network":false,"Title":"Redirection","AuthorName":"John Godley"},"remove-query-strings-from-static-resources\/remove-query-strings.php":{"Name":"Remove Query Strings From Static Resources","PluginURI":"https:\/\/www.speedupmywebsite.com\/","Version":"1.4","Author":"Speed Up My Website, Your WP Expert","AuthorURI":"https:\/\/www.speedupmywebsite.com\/","TextDomain":"remove-query-strings-from-static-resources","DomainPath":"","Network":false,"Title":"Remove Query Strings From Static Resources","AuthorName":"Speed Up My Website, Your WP Expert"},"social-warfare-pro\/social-warfare-pro.php":{"Name":"Social Warfare - Pro","PluginURI":"https:\/\/warfareplugins.com","Version":"3.4.1","Author":"Warfare Plugins","AuthorURI":"https:\/\/warfareplugins.com","TextDomain":"social-warfare","DomainPath":"","Network":false,"Title":"Social Warfare - Pro","AuthorName":"Warfare Plugins"},"social-warfare\/social-warfare.php":{"Name":"Social Warfare","PluginURI":"https:\/\/warfareplugins.com","Version":"3.4.1","Author":"Warfare Plugins","AuthorURI":"https:\/\/warfareplugins.com","TextDomain":"social-warfare","DomainPath":"","Network":false,"Title":"Social Warfare","AuthorName":"Warfare Plugins"},"ssl-insecure-content-fixer\/ssl-insecure-content-fixer.php":{"Name":"SSL Insecure Content Fixer","PluginURI":"https:\/\/ssl.webaware.net.au\/","Version":"2.7.2","Author":"WebAware","AuthorURI":"https:\/\/shop.webaware.com.au\/","TextDomain":"ssl-insecure-content-fixer","DomainPath":"","Network":false,"Title":"SSL Insecure Content Fixer","AuthorName":"WebAware"},"thrive-leads\/thrive-leads.php":{"Name":"Thrive Leads","PluginURI":"https:\/\/thrivethemes.com","Version":"2.0.62","Author":"\u003Ca href=\u0022https:\/\/thrivethemes.com\u0022\u003EThrive Themes\u003C\/a\u003E","AuthorURI":"","TextDomain":"thrive-leads","DomainPath":"","Network":false,"Title":"Thrive Leads","AuthorName":"\u003Ca href=\u0022https:\/\/thrivethemes.com\u0022\u003EThrive Themes\u003C\/a\u003E"},"title-and-nofollow-for-links\/title-and-nofollow-for-links.php":{"Name":"Title and Nofollow For Links","PluginURI":"http:\/\/wordpress.org\/plugins\/title-and-nofollow-for-links\/","Version":"1.06","Author":"WPKube","AuthorURI":"https:\/\/www.wpkube.com\/","TextDomain":"title-and-nofollow-for-links","DomainPath":"","Network":false,"Title":"Title and Nofollow For Links","AuthorName":"WPKube"},"types\/wpcf.php":{"Name":"Toolset Types","PluginURI":"https:\/\/toolset.com\/?utm_source=typesplugin\u0026utm_campaign=types\u0026utm_medium=plugins-list-full-version\u0026utm_term=Visit plugin site","Version":"3.2.1","Author":"OnTheGoSystems","AuthorURI":"http:\/\/www.onthegosystems.com","TextDomain":"types","DomainPath":"","Network":false,"Title":"Toolset Types","AuthorName":"OnTheGoSystems"},"wordfence\/wordfence.php":{"Name":"Wordfence Security","PluginURI":"http:\/\/www.wordfence.com\/","Version":"7.1.18","Author":"Wordfence","AuthorURI":"http:\/\/www.wordfence.com\/","TextDomain":"wordfence","DomainPath":"","Network":true,"Title":"Wordfence Security","AuthorName":"Wordfence"},"wordpress-seo\/wp-seo.php":{"Name":"Yoast SEO","PluginURI":"https:\/\/yoa.st\/1uj","Version":"9.2.1","Author":"Team Yoast","AuthorURI":"https:\/\/yoa.st\/1uk","TextDomain":"wordpress-seo","DomainPath":"\/languages\/","Network":false,"Title":"Yoast SEO","AuthorName":"Team Yoast"},"wp-gdpr-compliance\/wp-gdpr-compliance.php":{"Name":"WP GDPR Compliance","PluginURI":"https:\/\/www.wpgdprc.com\/","Version":"1.4.5","Author":"Van Ons","AuthorURI":"https:\/\/www.van-ons.nl\/","TextDomain":"wp-gdpr-compliance","DomainPath":"\/languages","Network":false,"Title":"WP GDPR Compliance","AuthorName":"Van Ons"},"wp-smushit\/wp-smush.php":{"Name":"Smush","PluginURI":"http:\/\/wordpress.org\/extend\/plugins\/wp-smushit\/","Version":"2.9.1","Author":"WPMU DEV","AuthorURI":"https:\/\/premium.wpmudev.org\/","TextDomain":"wp-smushit","DomainPath":"\/languages\/","Network":false,"Title":"Smush","AuthorName":"WPMU DEV"},"wp-super-cache\/wp-cache.php":{"Name":"WP Super Cache","PluginURI":"https:\/\/wordpress.org\/plugins\/wp-super-cache\/","Version":"1.6.4","Author":"Automattic","AuthorURI":"https:\/\/automattic.com\/","TextDomain":"wp-super-cache","DomainPath":"","Network":false,"Title":"WP Super Cache","AuthorName":"Automattic"},"wpbw-beaver-lister\/wpbw-beaver-lister.php":{"Name":"Beaver Lister","PluginURI":"https:\/\/github.com\/wpbeaverworld\/wpbw-beaver-lister","Version":"1.0.6","Author":"WP Beaver World (@wpbeaverworld)","AuthorURI":"https:\/\/www.wpbeaverworld.com","TextDomain":"beaver-lister","DomainPath":"languages","Network":false,"Title":"Beaver Lister","AuthorName":"WP Beaver World (@wpbeaverworld)"}},"mu_plugins":[],"dropins":{"advanced-cache.php":{"Name":"advanced-cache.php","PluginURI":"","Version":"","Description":"","Author":"","AuthorURI":"","TextDomain":"","DomainPath":"","Network":false,"Title":"","AuthorName":""}}},"theme":{"Name":"Genesis Sample","ThemeURI":null,"Author":"\u003Ca href=\u0022http:\/\/www.studiopress.com\/\u0022\u003EStudioPress\u003C\/a\u003E","AuthorURI":null,"Template":"genesis","Version":"2.2.4","TextDomain":null,"DomainPath":null},"extra-debug":{"types":{"add_resized_images_to_library":0,"register_translations_on_import":"1","images_remote":0,"images_remote_cache_time":"36","help_box":"by_types","hide_standard_custom_fields_metabox":"show","postmeta_unfiltered_html":"on","usermeta_unfiltered_html":"on"},"installer":{"version":"1.8.26","repositories":{"wpml":{"api-url":"https:\/\/api.wpml.org\/","products":"http:\/\/d2salfytceyqoe.cloudfront.net\/wpml33-products.json","subscription":""},"toolset":{"api-url":"https:\/\/api.toolset.com\/","products":"http:\/\/d7j863fr5jhrr.cloudfront.net\/toolset33-products.json","subscription":""}},"instances":{"\/home\/mazepres\/public_html\/wp-content\/plugins\/types\/vendor\/otgs\/installer\/installer.php":{"bootfile":"\/home\/mazepres\/public_html\/wp-content\/plugins\/types\/vendor\/otgs\/installer\/installer.php","version":"1.8.26","args":{"plugins_install_tab":"1","repositories_include":["toolset","wpml"]}}}}}}

#1160574

Minesh
Supporter

Languages: Anglais (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - could you please share wp-admin access so I can try to check whats going on with your site.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

#1161495

Minesh
Supporter

Languages: Anglais (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - after login to your site, I check the issue and actually the JS error you see on browser's console is belongs to third party plugin you are using "Title and Nofollow For Links". I just disable this plugin and Toolset plugins are active, there is no issue.

So the actual issue belongs to plugin"Title and Nofollow For Links".

Note: "Title and Nofollow For Links" plugin is currently disabled on the test site.

#1161765

Hmm, okay I see that works now, but why is it that when toolset is off and "Title and Nofollow For Links" is on, it's also broken?

#1161767

Sorry I mean why is it that when title and no follow is ON and toolset is OFF it works fine,

Is there a clash between the two plugins?

Try turning it back on and turning toolset off and you will notice the issue is also resolved?

Any ideas?

#1162785

Minesh
Supporter

Languages: Anglais (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - actually, the issue comes from the plugin "Title and Nofollow For Links", so if you activate the plugin - you will see the JS error belongs to the "Title and Nofollow For Links" plugin file:

plugins/title-and-nofollow-for-links/inc/nofollow.min.js?ver=1.04

So, as this conflict belongs to "Title and Nofollow For Links" plugin file - you need to contact the "Title and Nofollow For Links" plugin author and if they see Toolet is the actual cause of the issue, we are happy to help. You should share the Toolset plugins with "Title and Nofollow For Links" plugin author so they can look at this issue.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.