[Résolu] Error Messages from database

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[John]

We are seeing several of the following error messages several times per hour.
Any ideas?

[10-Aug-2017 03:58:39 UTC] WordPress database error Duplicate entry '1002' for key 'post_id' for query INSERT INTO wp452_toolset_post_guid_id (guid,post_id) VALUES ('hidden link',1002) made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/toolset-starter/single.php'), the_ddlayout, get_the_ddlayout, WPDD_Layouts->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_rendered_layout_content, WPDD_layout_render->render, WPDD_layout_render->render_to_html, WPDD_layout_render->render_to_html, WPDD_layout->frontend_render, WPDD_layout_row->frontend_render, WPDD_registered_cell->frontend_render, WPDD_registered_cell->frontend_render_cell_content, Layouts_cell_views_content_grid->views_content_grid_content_callback, render_view, WP_Views->render_view_ex, WP_Views->render_view, wpv_do_shortcode, do_shortcode, preg_replace_callback, do_shortcode_tag, wpcf_shortcode, types_render_field, types_render_field_single, wpcf_fields_image_view, wpcf_fields_image_get_data, wpcf_image_is_attachment, WPCF_Guid_Id->insert
[10-Aug-2017 03:58:39 UTC] WordPress database error Duplicate entry '1258' for key 'post_id' for query INSERT INTO wp452_toolset_post_guid_id (guid,post_id) VALUES ('hidden link',1258) made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/toolset-starter/single.php'), the_ddlayout, get_the_ddlayout, WPDD_Layouts->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_rendered_layout_content, WPDD_layout_render->render, WPDD_layout_render->render_to_html, WPDD_layout_render->render_to_html, WPDD_layout->frontend_render, WPDD_layout_row->frontend_render, WPDD_layout_container->frontend_render, WPDD_layout_container->frontend_render_cell_content, WPDD_layout->frontend_render, WPDD_layout_row->frontend_render, WPDD_layout_cell->frontend_render, WPDD_layout_cell_text->frontend_render_cell_content, WPDD_layout_cell_text->handle_content_filters, apply_filters('the_content'), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, wpv_shortcode_wpv_post_body, apply_filters('the_content'), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, wpcf_shortcode, types_render_field, types_render_field_single, wpcf_fields_image_view, wpcf_fields_image_get_data, wpcf_image_is_attachment, WPCF_Guid_Id->insert

[Noman Supporter Languages: Anglais (English ) Timezone: Asia/Karachi (GMT+05:00)]

Hi John,

Thank you for contacting Toolset support. Please provide screenshot (back-end or front-end) where error is displaying.

=== Please backup your database and website ===

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

[John]

Here is a sample from today's error log.
You have a login and password for the site and FTP.
Please advise me of any changes you make.

Thank you.

[25-Aug-2017 15:37:41 UTC] WordPress database error Duplicate entry '1002' for key 'post_id' for query INSERT INTO wp452_toolset_post_guid_id (guid,post_id) VALUES ('hidden link',1002) made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/toolset-starter/page.php'), the_ddlayout, get_the_ddlayout, WPDD_Layouts->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_rendered_layout_content, WPDD_layout_render->render, WPDD_layout_render->render_to_html, WPDD_layout_render->render_to_html, WPDD_layout->frontend_render, WPDD_layout_row->frontend_render, WPDD_registered_cell->frontend_render, WPDD_registered_cell->frontend_render_cell_content, Layouts_cell_views_content_grid->views_content_grid_content_callback, render_view, WP_Views->render_view_ex, WP_Views->render_view, wpv_do_shortcode, do_shortcode, preg_replace_callback, do_shortcode_tag, wpcf_shortcode, types_render_field, types_render_field_single, wpcf_fields_image_view, wpcf_fields_image_get_data, wpcf_image_is_attachment, WPCF_Guid_Id->insert
[25-Aug-2017 15:52:53 UTC] WordPress database error Duplicate entry '735' for key 'post_id' for query INSERT INTO wp452_toolset_post_guid_id (guid,post_id) VALUES ('hidden link',735) made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/toolset-starter/page.php'), the_ddlayout, get_the_ddlayout, WPDD_Layouts->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_rendered_layout_content, WPDD_layout_render->render, WPDD_layout_render->render_to_html, WPDD_layout_render->render_to_html, WPDD_layout->frontend_render, WPDD_layout_row->frontend_render, WPDD_registered_cell->frontend_render, WPDD_registered_cell->frontend_render_cell_content, Layouts_cell_views_content_grid->views_content_grid_content_callback, render_view, WP_Views->render_view_ex, WP_Views->render_view, wpv_do_shortcode, do_shortcode, preg_replace_callback, do_shortcode_tag, wpcf_shortcode, types_render_field, types_render_field_single, wpcf_fields_image_view, wpcf_fields_image_get_data, wpcf_image_is_attachment, WPCF_Guid_Id->insert
[25-Aug-2017 15:52:53 UTC] WordPress database error Duplicate entry '734' for key 'post_id' for query INSERT INTO wp452_toolset_post_guid_id (guid,post_id) VALUES ('hidden link',734) made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/toolset-starter/page.php'), the_ddlayout, get_the_ddlayout, WPDD_Layouts->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_rendered_layout_content, WPDD_layout_render->render, WPDD_layout_render->render_to_html, WPDD_layout_render->render_to_html, WPDD_layout->frontend_render, WPDD_layout_row->frontend_render, WPDD_registered_cell->frontend_render, WPDD_registered_cell->frontend_render_cell_content, Layouts_cell_views_content_grid->views_content_grid_content_callback, render_view, WP_Views->render_view_ex, WP_Views->render_view, wpv_do_shortcode, do_shortcode, preg_replace_callback, do_shortcode_tag, wpcf_shortcode, types_render_field, types_render_field_single, wpcf_fields_image_view, wpcf_fields_image_get_data, wpcf_image_is_attachment, WPCF_Guid_Id->insert
[25-Aug-2017 15:52:53 UTC] WordPress database error Duplicate entry '733' for key 'post_id' for query INSERT INTO wp452_toolset_post_guid_id (guid,post_id) VALUES ('hidden link',733) made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/toolset-starter/page.php'), the_ddlayout, get_the_ddlayout, WPDD_Layouts->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_rendered_layout_content, WPDD_layout_render->render, WPDD_layout_render->render_to_html, WPDD_layout_render->render_to_html, WPDD_layout->frontend_render, WPDD_layout_row->frontend_render, WPDD_registered_cell->frontend_render, WPDD_registered_cell->frontend_render_cell_content, Layouts_cell_views_content_grid->views_content_grid_content_callback, render_view, WP_Views->render_view_ex, WP_Views->render_view, wpv_do_shortcode, do_shortcode, preg_replace_callback, do_shortcode_tag, wpcf_shortcode, types_render_field, types_render_field_single, wpcf_fields_image_view, wpcf_fields_image_get_data, wpcf_image_is_attachment, WPCF_Guid_Id->insert
[25-Aug-2017 15:52:53 UTC] WordPress database error Duplicate entry '736' for key 'post_id' for query INSERT INTO wp452_toolset_post_guid_id (guid,post_id) VALUES ('hidden link',736) made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/toolset-starter/page.php'), the_ddlayout, get_the_ddlayout, WPDD_Layouts->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_rendered_layout_content, WPDD_layout_render->render, WPDD_layout_render->render_to_html, WPDD_layout_render->render_to_html, WPDD_layout->frontend_render, WPDD_layout_row->frontend_render, WPDD_registered_cell->frontend_render, WPDD_registered_cell->frontend_render_cell_content, Layouts_cell_views_content_grid->views_content_grid_content_callback, render_view, WP_Views->render_view_ex, WP_Views->render_view, wpv_do_shortcode, do_shortcode, preg_replace_callback, do_shortcode_tag, wpcf_shortcode, types_render_field, types_render_field_single, wpcf_fields_image_view, wpcf_fields_image_get_data, wpcf_image_is_attachment, WPCF_Guid_Id->insert
[25-Aug-2017 15:52:53 UTC] WordPress database error Duplicate entry '737' for key 'post_id' for query INSERT INTO wp452_toolset_post_guid_id (guid,post_id) VALUES ('hidden link',737) made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/toolset-starter/page.php'), the_ddlayout, get_the_ddlayout, WPDD_Layouts->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_rendered_layout_content, WPDD_layout_render->render, WPDD_layout_render->render_to_html, WPDD_layout_render->render_to_html, WPDD_layout->frontend_render, WPDD_layout_row->frontend_render, WPDD_registered_cell->frontend_render, WPDD_registered_cell->frontend_render_cell_content, Layouts_cell_views_content_grid->views_content_grid_content_callback, render_view, WP_Views->render_view_ex, WP_Views->render_view, wpv_do_shortcode, do_shortcode, preg_replace_callback, do_shortcode_tag, wpcf_shortcode, types_render_field, types_render_field_single, wpcf_fields_image_view, wpcf_fields_image_get_data, wpcf_image_is_attachment, WPCF_Guid_Id->insert
[25-Aug-2017 15:52:53 UTC] WordPress database error Duplicate entry '738' for key 'post_id' for query INSERT INTO wp452_toolset_post_guid_id (guid,post_id) VALUES ('hidden link',738) made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/toolset-starter/page.php'), the_ddlayout, get_the_ddlayout, WPDD_Layouts->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_rendered_layout_content, WPDD_layout_render->render, WPDD_layout_render->render_to_html, WPDD_layout_render->render_to_html, WPDD_layout->frontend_render, WPDD_layout_row->frontend_render, WPDD_registered_cell->frontend_render, WPDD_registered_cell->frontend_render_cell_content, Layouts_cell_views_content_grid->views_content_grid_content_callback, render_view, WP_Views->render_view_ex, WP_Views->render_view, wpv_do_shortcode, do_shortcode, preg_replace_callback, do_shortcode_tag, wpcf_shortcode, types_render_field, types_render_field_single, wpcf_fields_image_view, wpcf_fields_image_get_data, wpcf_image_is_attachment, WPCF_Guid_Id->insert
[25-Aug-2017 15:52:53 UTC] WordPress database error Duplicate entry '989' for key 'post_id' for query INSERT INTO wp452_toolset_post_guid_id (guid,post_id) VALUES ('hidden link',989) made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/toolset-starter/page.php'), the_ddlayout, get_the_ddlayout, WPDD_Layouts->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_rendered_layout_content, WPDD_layout_render->render, WPDD_layout_render->render_to_html, WPDD_layout_render->render_to_html, WPDD_layout->frontend_render, WPDD_layout_row->frontend_render, WPDD_registered_cell->frontend_render, WPDD_registered_cell->frontend_render_cell_content, Layouts_cell_views_content_grid->views_content_grid_content_callback, render_view, WP_Views->render_view_ex, WP_Views->render_view, wpv_do_shortcode, do_shortcode, preg_replace_callback, do_shortcode_tag, wpcf_shortcode, types_render_field, types_render_field_single, wpcf_fields_image_view, wpcf_fields_image_get_data, wpcf_image_is_attachment, WPCF_Guid_Id->insert
[25-Aug-2017 15:52:53 UTC] WordPress database error Duplicate entry '1002' for key 'post_id' for query INSERT INTO wp452_toolset_post_guid_id (guid,post_id) VALUES ('hidden link',1002) made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/toolset-starter/page.php'), the_ddlayout, get_the_ddlayout, WPDD_Layouts->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_rendered_layout_content, WPDD_layout_render->render, WPDD_layout_render->render_to_html, WPDD_layout_render->render_to_html, WPDD_layout->frontend_render, WPDD_layout_row->frontend_render, WPDD_registered_cell->frontend_render, WPDD_registered_cell->frontend_render_cell_content, Layouts_cell_views_content_grid->views_content_grid_content_callback, render_view, WP_Views->render_view_ex, WP_Views->render_view, wpv_do_shortcode, do_shortcode, preg_replace_callback, do_shortcode_tag, wpcf_shortcode, types_render_field, types_render_field_single, wpcf_fields_image_view, wpcf_fields_image_get_data, wpcf_image_is_attachment, WPCF_Guid_Id->insert

[Noman Supporter Languages: Anglais (English ) Timezone: Asia/Karachi (GMT+05:00)]

Hello John,

Thanks for providing log, I have checked the error log. We have not seen such error before, below are my findings:

1. Please delete and re-install Toolset Starter Theme (after downloading from account): https://toolset.com/account/downloads/#toolset-themes

2. Please delete and re-install Toolset Layouts plugin (after downloading from account): https://toolset.com/download/toolset-layouts/

3. Have you migrated or moved site from one server to another? If yes, then please make sure that site is migrated properly. I would highly recommend to move your site using one of the below trusted plugins:
- https://wordpress.org/plugins/duplicator/ -- highly recommended
- https://wordpress.org/plugins/updraftplus/
- https://wordpress.org/plugins/all-in-one-wp-migration/

4. MySQL 5.5.5 version in your site, is lower than the required for Toolset. Please upgrade MySQL version and see if this resolves the issue: https://toolset.com/toolset-requirements/

I hope that above steps will resolve the issue.

Further, FTP login info is not working, please double check and send us working FTP login info. There seems to be some Country or IP restriction. WP site also only worked when I used a US proxy (sometime it opens and sometime it does not). Please remove such restrictions so we can access it freely if you would like us to debug more.

Thank you