Skip Navigation

[Résolu] Concerns related to Toolset Maps

This support ticket is created Il y a 2 années et 6 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 2 réponses, has 2 voix.

Last updated by Alan Il y a 2 années et 6 mois.

Assigned support staff: Waqar.


Hi, my query concerns Toolset Maps and I seem to have two issues.
1) My search/filters includes the filter by distance shortcodes. When I visit the page in an incognito browser, the permissions box appears and I click Allow. But then instead of seeing the location filter, a placeholder text appears "Your location is needed to show this content".
2) When the map first appears it always seems to be centred on a region of Africa. Yet all of my locations are in Wales, in the UK.

When I click the "Reset (show all)" button on my search form, the location filter will appear, and the map correctly centres on the actual datapoints, but I think most visitors wouldn't know to try that (they'd just leave, thinking the site was broken)

The page is at:
hidden link



Languages: Anglais (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Alan,

Thank you for waiting.

During troubleshooting, I noticed that map markers are not showing on the first-page load, due to the "wpv-post-body" shortcode being used in the "marker_icon" attribute:
( screenshot: hidden link )

[wpv-post-body view_template="marker image"]

Adding suppress_filters="true" attribute to this shortcode removes extra filters from that content template's output and fixes the issue.
( ref: )

[wpv-post-body view_template="marker image" suppress_filters="true"]

I hope this helps and please let me know if you need any further assistance around this.



Perfect, thank you 🙂