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[Résolu] Cannot Add a Cred Link – I think your Javascript is not Working

This support ticket is created Il y a 8 années et 5 mois. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 réponses, has 2 voix.

Last updated by joseH-4 Il y a 8 années et 5 mois.

Assisted by: Ivan.

Auteur
Publications
#347773

Look, I cannot add a CRED link to any page or Layout. I click on the CRED pop window but nothing happens.

Look this short video: hidden link

Wait for help.

Thanks.

#347794

Ivan
Supporter

Languages: Anglais (English )

Hello Jose,

Yes, It sounds like JavaScript error. Can you please check is there any JavaScript error inside browser console. If you use google chrome just press CTRL + SHFIT + I to open Developer tools and JavaScript console should be visible.

I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Thanks, Ivan

#348113

Ivan
Supporter

Languages: Anglais (English )

Selection_002.png

Hello,

I've just checked your website and everything works fine for me. There is no any JavaScript error, and I can generate shortcode without problems.

But, there is one thing I noticed in your video, you are trying to enter page title - "TitlePage" that actually doesn't exist (under "Child form page" section). Please have in mind, in "Page" field you have to enter title of existing page, when you type first 3 letters plugin will show you list of suggested pages in drop down menu (please see screenshot)

Thanks, Ivan

#349594

For now seems I wont need that option. If I have further problems I will contact you.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.