Skip Navigation

[Résolu] Apostrophe gets converted to ' every time I edit a view

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Marqué : ,

This topic contains 5 réponses, has 2 voix.

Last updated by Shane Il y a 2 années et 10 mois.

Assigned support staff: Shane.

Auteur
Publications
#1098726
Screen Shot 2018-09-03 at 8.45.11 PM.png

I am trying to: Edit a view

Link to a page where the issue can be seen: View - Edit screen

I expected to see: Apostrophe as '

Instead, I got: Apostrophe converted to '

Update: The html for the same is not showing up in my ticket text. Please check the attached screenshot.

#1098795

Shane
Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for contacting our support forum.

This is strange as i'm not experiencing this locally. Does the problem only occur for this view ? or is it a common issue across all your views.

Could you let me know when did this issue started to occur ?

Thanks,
Shnae

#1100359

This is happening for all views.

The problem started to occur a few months ago. I do not remember the date / week / month.

Please advice.

#1100663

Shane
Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Would you mind providing me with a copy of the site so that I can test this out locally to see whats up ?

To provide a copy of the site please follow the instructions in the link below.
https://toolset.com/faq/provide-supporters-copy-site/

Thanks,
Shane

#1103283

Hello,

Sorry about the delay in replying.

I have 1 staging website which can be used to debug the issue, but currently it is being used by one other support team member from Toolset to debug a different issue.

I will share the details as soon as the other issue is fixed. Is this ok? Please let me know.

#1104627

Shane
Supporter

Languages: Anglais (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

No problem.

I'll enable the private field so that you can provide them when you're ready.

Thanks,
Shane