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[Résolu] 2 Errors : Ajax and site Title

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This topic contains 4 réponses, has 3 voix.

Last updated by Adriano Il y a 5 années et 8 mois.

Assigned support staff: Adriano.

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I have made the installaton 2 times, i have install the theme Tool Starter with the Framework plugin. After active wpml i have this this problem:
I can not change the site title from "Company site with Layouts" and Tagline description.

Second error:
wp-types > Layout in the page "header and footer" after insert in the footer the widget I have the sequent error:
"There was an error during the ajax request, make sure the data you send are in json format."

I visited this URL: hidden link
user: types
password: 2r^aj!m5#p$*A^!3gWkGUE^U

Can you help me?


Thank you for contacting Toolset support, I'd be delighted to assist!

I have duplicated the same issue on your site, please wait while I continue troubleshooting.


I have sent this to our 2nd tier supporters for review. I appreciate your patience!

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Hi, Ross,
i have no more news about the error of the title of the site and tagline description.
I also want to note that they are not displayed in the footer of the widget titles
I urgent need to find a solution because I have to hand over the site to my client.

Thanks a lot



I’m Adriano, Toolset support lead and I have been escalated to this thread. I’ll give my best to help you to achieve your needs through Toolset components.

I can see that your site is showing an error in the JS console bar regarding to easy-bootstrap-shortcodes/shortcode/js/osc-localize.js. After deactivating this plugin the issue is gone.