Problem: I have a Bootstrap-grid View configured to show 6 items per row. I would like to show 4 items per row on tablet devices, and I would like to show 1 item per row on mobile devices.
Solution: Use responsive grid classes, something like this:
Problem: If I add a custom size featured image tag to the page, images are rendered as garbled code.
Solution: This is usually because of a mismatch between your URL protocols. Check in wp-admin > Settings > General and verify both URLs at the top use the https protocol. Then resave your site permalinks and test again.
Problem: CSS styles applied to a WPBakery row module on a Post or Page are not copied over into a Content Template created with WPBakery when I use the shortcode markup generated by disabling WPBakery on the Post or Page.
Solution: The error seems to happen when copying a row styled with row options, from a single post or single page design, into the Content Template of a View. This is because Page Builder saves some of the row options information in the database alongside the original post as a postmeta field. When you copy + paste the shortcodes to another View, that original information is not migrated. Then the problem occurs.
In order to bring that information over into the View's Content Template, we would need to know programmatically which Views and Content Templates correspond to which Page row designs. That would be a massive undertaking. I could file this as a Feature Request, but frankly I do not think it will be accepted by our developers. I think they will suggest instead that row options are applied manually in the new Content Templates. Drop the CSS from any shortcodes migrated into Content Templates, and add the styles manually in the CT builder.
Problem: When I try to upload a file using Gravity forms, the file upload interface appears multiple times, either one after another or stacked on top of each other, depending on the browser.
Solution: Refrain from using the same Gravity Form more than once on the same page. If more than one Gravity Form using the same ID is present in the DOM, you will experience this problem. Gravity Forms support may know a better way to handle placing the same form on a page more than once. https://www.gravityforms.com/support/
We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.
Support Policy
Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.
Please make sure to issue only one topic per each support ticket.
