Profile: cindyB

cindyB

Support threads created in the last 30 days: 0

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Viewing 6 topics - 1 through 6 (of 6 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Taxonomy not displaying correctly in drop down Started by: cindyB in: Toolset Professional Support Quick solution available Problem: I have a flat taxonomy that is showing as a hierarchical taxonomy in a custom search filter. Solution: Switching it to a Flat taxonomy after term hierarchy has been established can result in this type of problem. One way to solve this is to switch back to a Hierarchical taxonomy (go to Toolset > Taxonomies and edit this custom taxonomy), then edit each of the terms that show up as indented child terms. Deselect the parent term from each of these and resave the terms. Then switch back to a Flat taxonomy once more.		2	3	6 years, 3 months ago cindyB
	Footer jump up on top of the archive page with Avada theme Started by: cindyB in: Toolset Professional Support Quick solution available Problem: Footer jump up on top of the archive page with Avada theme Solution: The issue is with the Avada theme as the div is rendered with 0 height. You can find proposed solution, in this case, with the following reply: => https://toolset.com/forums/topic/tags-and-categories-not-opening-back-up-to-toolset-view-page/page/2/#post-957236 Relevant Documentation:		4	18	6 years, 4 months ago Minesh
	Hyperlink opening Started by: cindyB in: Toolset Professional Support		1	2	6 years, 4 months ago cindyB
	You must have a valid subscription in order to get upgrades or support for this Started by: cindyB in: Toolset Professional Support		2	2	6 years, 7 months ago Luo Yang
	Cascading Filters Started by: cindyB in: Toolset Professional Support		2	2	6 years, 8 months ago Minesh
	In my plugins only Types are showing registered. All else shows you must, etc. Started by: cindyB in: Types Community Support Quick solution available Problem: The issue here is that the customer was only seeing types are their only registered plugin. Solution: One solution for this is that you can re-register the plugin by removing the previous site key and re-generating a new one for the site.		2	3	7 years, 7 months ago cindyB

Viewing 6 topics - 1 through 6 (of 6 total)

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