Problem: I would like to get the slug of a View which was crated in the Blocks editor, but I cannot find it.
Solution: If the View's name is a simple Latin character text string, you can usually guess it. It will usually be all lowercase letters, with spaces replaced by hyphens (-). You can find the slug in the posts table of the database under the column "post_name".
Otherwise, edit the post or page where the View was created. Open the browser JavaScript console and run the following code:
WPViews.dataCache.views
You can dig around through the various items to find the slug that corresponds to the name of the View you created in wp-admin.
Problem:
The user has created some user fields but cannot see them when adding or editing a user.
Solution:
User fields are bound to one or more roles. They won't appear on the add user form, but they will appear on edit user or user profile if the user has the correct role(s)
Problem: I cannot edit a custom code snippet in Toolset > Settings > Custom Code. A message is shown:
"Unforunately, this snippet cannot be edited directly. Check file permissions and wp-config.php constants DISALLOW_FILE_EDIT and DISALLOW_FILE_MODS. Alternatively, you can edit the file manually."
What should I do?
Solution: Check to see if either DISALLOW_FILE_EDIT or DISALLOW_FILE_MODS is set in your wp-config.php file. If so, define those as false. Also check your file permissions on the server to be sure WordPress can write to the /wp-content/toolset-customizations/ directory. If you can't do these, edit the file manually and use FTP to save it on the server.
Problem: I have created a custom role with Access. I would like to choose a User in that custom role, when selecting the author of a post. It turns out that none of the Users in this custom role appear in the author dropdown options. What should I do to add and enable those author select options?
Solution: Please add a custom code snippet to your site in order to add these Users to the select author dropdown field:
function wpdocs_add_members_to_dropdown( $query_args, $r ) {
$query_args['role'] = array('member');
// Unset the 'who' as this defaults to the 'author' role
unset( $query_args['who'] );
return $query_args;
}
add_filter( 'wp_dropdown_users_args', 'wpdocs_add_members_to_dropdown', 10, 2 );
We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.
Support Policy
Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.
Please make sure to issue only one topic per each support ticket.
