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[Resolved] woocommerce product native taxonomies can’t make hierarchical

This thread is resolved. Here is a description of the problem and solution.

Problem: I would like to use a select field to display Product Categories in a CRED form that creates WooCommerce Products, but I can only choose checkboxes.

Solution: Modify the CRED field shortcode to use type "select" and single_select "true".

[cred_field field='product_cat' display='select' single_select='true' output='bootstrap']

Relevant Documentation:

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This topic contains 5 replies, has 2 voices.

Last updated by Christian Cox 3 years, 9 months ago.

Assigned support staff: Christian Cox.


hi, as said in title, about this issue:
as from the user guide:
Click Taxonomies, then Product categories. By default, your product categories will be displayed as a list of check boxes. Replace the display=’checkbox’ with display=’select’ single_select=’true’ to turn your list into a single-choice dropdown
--> this works only for taxonomies created via toolset, not for native? I can't reach native taxonomies via toolset dashboard (when clicking them, it says always 'Wrong Taxonomy specified.' - in each and every installation we have.)
Is there a way to reach that/set that otherwise? Via ftp some php file? It's very ugly on the cred form to have such long checkbox lists...
Thanks a lot!


Christian Cox

Languages: English (English )

Timezone: America/New_York (GMT-04:00)


Hi, I'm not sure I understand what you would like to accomplish. It sounds like you have a CRED form that creates Products. You would like to add a taxonomy select field, where the User can select a term from a native WP taxonomy, and this term will be applied to the new Product. Is this correct?

If so, you must first make sure you have associated the native taxonomy with the Product post type. Please see the screenshot. You must check "Products" to associate the native "Categories" taxonomy with the Products post type.

If this is not what you are trying to do, please provide a screenshot showing the "Wrong Taxonomy specified." message in the browser. Please include a large screenshot so I can see the browser URL bar.


Hi Christian,
the first part of your reply was rather confusing to me: there is native taxonomy 'categories' and it belongs originally to 'posts'.
Then there is native WC taxonomy with the same name (but if you open it it's called 'product categories' to make the difference)
--> i can edit the 'posts' category and put it to 'products', but that's nonsense i guess, since it will result in two different 'category' taxonomies in WC products. So i'd leave that at 'posts'.
--> The other one, the native WC 'category' taxonomy, shows up in toolset dashboard at 'products' post type, but when clicked it give the error (see below) I shouldn't give this the 'products' connection since it belongs to products anyway, right?

There's also a 'product brands' taxonomy that's not toolset's and that gives the same error. So i can't edit them to be hierarchical....

The screenshot i can't post publicly, here's the url without domain:
and the error message is 'Wrong Taxonomy specified.'

Thanks a lot!


Christian Cox

Languages: English (English )

Timezone: America/New_York (GMT-04:00)


Okay thank you for the explanation, I was rather confused as well. I understand a bit better now. You would like to change the Product Category input in a Product CRED form to use a select list. You can do this without editing the Product Category taxonomy - it's already hierarchical. You only need to modify the shortcode in your CRED form. See categories.png for an example of a hierarchical Product Category list. See code.png screenshot for an example in my CRED form editor. Then see select.png screenshot for the results in the CRED form.

I am using a default theme, so your select field may look different - but it should work like mine.


Hi Christian,
well that code was what i did earlier and didn't work for me! That's why i started this topic 🙂

But i found out what was the problem: in Toolset user guide on CRED, where they instruct how to use this little code, they used wrong accents! I copied it from there and put it in my cred code and it didnt work because of that. I noticed that now and changed to normal ' ' or " " and it works fine now. The user guide uses ´instead of ' and that's hardly notable.



Christian Cox

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Ok great, I'm glad you figured it out. Quotation marks are tricky, and they may need to change depending on where they are used. In general you will not ever use "backtick" marks like `, you will either use single quote ' or double quote ". If you run into questions feel free to open a ticket and we'll help you sort it out.