The issue here is that the user is using the Woocommerce booking calendars but the calendar is showing on their custom product page.
I'm assuming that the booking plugin automatically hooks into the default woocommerce template. Since we are using a custom template then it may not work here.
If the booking plugin provide a shortcode that you can use to manually load the calendar then you should be able to add it to your custom template.
What you can try if you have not already done so is to contact the booking plugin support theme and check to see if there is an alternate method to loading the calendar. If there is then we should be able to use this and load the calendar into your custom template.
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