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[Resolved] Woo error messages maybe not being displayed in template

This support ticket is created 2 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)


This topic contains 2 replies, has 2 voices.

Last updated by russellH-3 2 years, 1 month ago.

Assigned support staff: Shane.


Tell us what you are trying to do?
My site uses Woo Commerce. I am wondering if my Toolset page template might be suppressing some Woo error messages — it might not be. But I'm trying to improve a user flow so they don't get confused.

I've outlined the issue with some screenshots here: hidden link

Is there any documentation that you are following?

Is there a similar example that we can see?
I'm afraid not

What is the link to your site?
hidden link



Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Russell,

Thank you for getting in touch.

I suspect the issue is because you didn't add this custom shortcode below to your template.

Please try adding it to the page template and let me know if the issue still remains.


Hey Shane:

Thanks, that was perfect and I got the desired result. Thanks for your help!

Kind regards, Russell