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[Resolved] When trying to edit / duplicate a CPT with WPML, it opens Layout Editor

This support ticket is created 3 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Jaime 3 years, 4 months ago.

Author
Posts
#1876767

I am trying to: Translate content with WPML and Toolset (latests versions of both plugins and WP)

Link to a page where the issue can be seen: I can provide you admin access if you need it.

I expected to see:
I used to translate content without problem, so far. Now, I guess after uploading plugins this problems appears. I can't translate my content because the web links to Layout Edit.

(I can provide a video with the problem)

#1877119

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Hi Jaime

Firstly, there was an issue with Layouts and the update to WordPress 5.6, I see you have the latest Layouts installed, but it could be that you need to clear your browser cache to make sure you are using the latest JS that ships with Layouts. You may want to try in a different browser than normal to be sure.

Assuming that does not fix the problem, can you give some more specific details of what you are trying to translate and how?

We may need to try and reproduce the problem.

It may help to see it in action on your site, so, yes, please, can we get site credentials from you?

I will mark your next reply as private so that I can get log-in credentials from you—you may want to create a temporary admin user for me to use that you can later delete. And be sure to have a current backup of your site.

#1877135

The problem was caused by the latest update of Layouts and WordPress 5.6
Just clearing the cache made the magic.
🙂

Thanks Nigel. I didn't even thought on that.
Shame on me!
🙂

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.