[Closed] When I add recaptcha to my form it breaks my website (500 error)

[Author]

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[lauraS-3]

I am trying to: Add recaptcha back to my website.

I visited this URL: hidden link

I expected to see: My website...

Instead, I got: 500 error.

[Luo Yang]

Dear laura,

There should be some PHP errors occur in your website, please try this:
1) Deactivate other plugins and switch to wordpress default theme.
2) Enable wordpress debug mode, repeat the actions you mentioned above, then copy/paste the debug logs here. thanks

PHP Debugging
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).
https://toolset.com/documentation/user-guides/debugging-types-and-views/

[lauraS-3]

I will try this shortly. Thank you for the help.

[Luo Yang]

Please let me know if you need more assistance for it, thanks

[lauraS-3]

I've followed your instructions and I get this text where the captcha should be:

An internal error occurred: 5220084D187F1.A6B8929.120E35C6

[Luo Yang]

Sorry, we need the PHP debug logs, as I mentioned above, please try enable PHP debugging, like this:
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).
https://toolset.com/documentation/user-guides/debugging-types-and-views/